Project Development Coordinator for Manhattan Operations

City of New YorkNew York, NY
$62,868 - $97,593Onsite

About The Position

This position is ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES. The Project Development Coordinator will perform administrative work for Manhattan Operations under general direction, with latitude for independent initiative and judgment. This role involves working closely with the Chief and Deputy Chiefs of Manhattan Operations, providing technical and administrative support to borough managers and supervisors, and managing various databases and systems. The position also requires producing division communications, providing customer service, serving as a liaison to other divisions and external agencies, and coordinating with Information Technology & Telecommunications (ITT). Additionally, the role involves assisting with wireless phone issues, maintaining emergency preparedness documents, coordinating fleet and equipment movement, preparing reports on fleet metrics, and maintaining various fleet-related databases.

Requirements

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.

Responsibilities

  • Perform administrative work for Manhattan Operations under general direction, with latitude for independent initiative and judgment.
  • Work closely with the Chief and Deputy Chiefs of Manhattan Operations.
  • Provide technical and administrative support to borough managers and supervisors, including the administration of AMPS, BTS and other databases and systems.
  • Prepare and track a variety of weekly, monthly and annual reports.
  • Produce division communications, including correspondence, memos, project scopes and summaries, status updates and the dissemination of information to borough personnel.
  • Liaise with agency communications team on responses to inquiries.
  • Provide outstanding customer service in-person, via email and on the phone.
  • Coordinate resolutions to issues requiring immediate attention with borough managers and supervisors.
  • Serve as a liaison to other divisions within Parks and represent the Agency at meetings with other city agencies and organizations.
  • Coordinate with Information Technology & Telecommunications (ITT) regularly on permissions, orders, repairs and rollouts of new technologies and infrastructure.
  • Assist with wireless phone issues, troubleshoot problems and advise users on appropriate action.
  • Maintain and update Borough Emergency Preparedness documents.
  • Coordinate Borough fleet and small equipment movement with Park Managers and Fleet Operations.
  • Prepare charts, graphs and reports on various subjects including fleet metrics, small equipment, salvaged or soon to be salvaged vehicles and small equipment.
  • Help maintain databases within applications, such as FleetFocus (M5), FastFleet, Zipcar, EJWard (CANceiver), E-ZPass, and ChargePoint.
  • Maintain records including driver agreements and communicates with sub-account administrators and serves as a liaison with Zipcar.
  • Provide interpretation of findings to aid in solving complex fleet problems.
  • Prepare documents, process requests, and maintain records.
  • Update the database and generate usage reports.
  • Prepare evaluations of current processes and procedures.
  • Provide technical assistance and training to staff in techniques of searching M5 & FleetFocus.
  • Collect and review collision reports and other fleet related reports and information.
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