Project Delivery Lead

Harbour Air Ltd•Vancouver, BC

8h•Onsite

About The Position

Harbour Air is seeking a delivery-focused Project Delivery Lead to drive execution of a major aviation systems transformation commencing July 2026. Reporting to the Distribution Consultant, you will coordinate delivery across multiple workstreams, vendors, and internal stakeholders — keeping the programme on schedule, in scope, and ready for a successful go-live and stabilization period. You will work closely with Reservations, Revenue Management, Finance, IT, Airport Operations, and Distribution teams throughout the programme lifecycle.

Requirements

Degree in Business, Project Management, or related field
5+ years in project delivery, PMO, or programme coordination within complex environments
Background in aviation, airlines, travel, transportation, or similarly operationally intensive industries
Experience coordinating projects involving multiple integrations, vendors, and cross-functional stakeholders
Demonstrated success supporting change management and training during system transitions
Strong stakeholder management, written communication, and organizational skills
Based in Vancouver, BC with the right to work in Canada

Nice To Haves

Experience delivering airline, travel technology, or reservations platform projects
Formal project management certification (PMP, PRINCE2, Agile or similar)
Familiarity with distribution systems, partner connectivity, or commercial channels

Responsibilities

Maintain the integrated project plan, ensuring milestones, dependencies, risks, and deliverables remain current across all workstreams
Coordinate governance, vendor, and delivery meetings; produce clear minutes, action logs, and progress reports
Track delivery of system integrations across customer, finance, operational, and partner platforms
Identify risks, blockers, and slippage early, driving mitigation and escalating where required
Serve as the day-to-day coordination point between Harbour Air teams, implementation partners, and third-party vendors
Prepare status updates, dashboards, and executive summaries for programme leadership
Ensure actions and commitments are documented, owned, and followed through to completion
Lead UAT coordination across departments, managing test schedules, defect logs, sign-off tracking, and retesting cycles
Work with technical leads to ensure integration timelines and dependencies are met
Apply sufficient technical literacy to interpret issues and communicate clearly with both technical and non-technical audiences
Coordinate training rollout across operational and corporate departments
Partner with department leaders to confirm training completion and operational readiness ahead of go-live
Support on-the-ground cut-over activities and drive post-launch stabilization governance
Produce close-out materials including lessons learned, open items, and transition documentation