Project Coordinator

CAI•Indianapolis, IN

5d•Hybrid

About The Position

As the Project Coordinator, you will work with vendors and trauma system partners to coordinate, implement, and support statewide MOCC operations, serving as a liaison to enhance trauma care coordination and quality improvement across hospitals in Indiana. CAI is seeking a Project Coordinator to join our team for a full-time opportunity that is hybrid (3 days/week onsite) in Indianapolis, IN 46204. The selected candidate will be responsible for working with the contracted vendor and trauma system partners to coordinate the planning, development, and ongoing implementation of the statewide MOCC (Medical Operations Coordination Center). The selected candidate will serve as a liaison and provide technical assistance for all MOCC related activities focused on improving the coordination of trauma care across Indiana’s trauma system. This position will also help to support regional coordination of care and quality improvement within both trauma and non-trauma hospitals statewide via MOCC operations.

Requirements

Bachelor’s degree in Nursing, Public Health, or related health field of study OR current/former certification EMR, EMT, AEMT, Paramedic, or other Public Safety professional such as 911 or dispatch telecommunications
Previous experience working with health care/EMS/911/public safety databases
Ability to manage multiple projects and priorities, experience with project management and system design
Possess significant process and people skills to appropriately perform the duties of the position
Highly motivated and able to take initiative and think outside the box
Ability to work closely with colleagues to identify system-related problems and to provide quality customer service
Ability to guide and coordinate the work of others including appointed staff and contractors
Ability to communicate effectively, both orally and in writing
Ability to teach others and respond to stakeholder questions
Demonstrated ability to work strategically and collaboratively
Knowledge of computer hardware/software capabilities and configurations within hospital, EMS, 911/public safety environment
DB administration and/or system software such as communication, storage management, operating systems or capacity planning
Working knowledge of MS Office Suite including Excel, Word, and PowerPoint
Understanding of the importance of data quality improvement and informed-decision making

Nice To Haves

Master’s degree preferred

Responsibilities

Manages and provides oversight for the Rural Health Transformation Program Initiative 1 –MOCC implementation
Coordinates stakeholder engagement for MOCC development
Collaborates and assists MOCC leadership regarding operational needs including software interoperability and communication resources
Facilitates and assists with strategic planning for MOCC development and implementation
Provides guidance and assistance with MOCC hiring/staffing and other personnel needs, as applicable
Acts as a liaison between MOCC leadership and stakeholders across the continuum of care (including but not limited to hospital, EMS, rehab, 911/public safety, urgent care, behavioral health, etc.)
Advances understanding and engagement with hospitals, EMS, 911/public safety partners and MOCC operations statewide
Works with state agencies to advance MOCC model and increase participation and utilization
Incorporates interpersonal skills in communication with agency personnel, colleagues, and stakeholders
Collaborates with trauma stakeholders including the Indiana Trauma Care Commission and Subcommittees and EMS Commission for updates on progress and solution generation
Provides necessary documentation and reporting based on federal grant guidelines
Performs related duties as assigned