Project Coordinator (Administrative Assistant)

Alta Cima•Kingman, AZ

2d•Onsite

About The Position

Alta Cima Corp is seeking a Project Coordinator to manage customer transactions after the purchase agreement is signed, guiding customers through the home buying and delivery process. The role works closely with the General Manager, sales team, lenders, contractors, the factory, and the corporate office to keep projects on track and ensure required documents, payments, and approvals are complete before delivery. The Project Coordinator is the primary post-sale customer liaison and provides ongoing updates and assistance throughout the process. In locations without an Administrative Assistant, the position also handles selected administrative duties, including supply ordering, mail distribution, visitor reception, clerical support, and other office tasks. Depending on location needs, local travel during the workday may be required to complete business-related tasks. This is a full-time, non-exempt, in-person position in Kingman, Arizona, with a Monday–Friday, eight-hour shift.

Requirements

High school diploma.
At least 2 years of experience in administrative support, project coordination, mortgage or loan processing, logistics, or customer account management.
Detail-oriented, with excellent follow-through.
Excellent time-management skills and ability to prioritize and meet deadlines.
Strong organizational skills and ability to manage multiple priorities.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Excellent written and verbal communication skills.
Positive, customer-first attitude and strong follow-through.
Self-motivated and reliable, with the ability to work independently.
Ability to maintain confidentiality and use sound judgment to plan and accomplish goals.
Ability to travel locally during the workday to perform required business-related tasks as needed.
Positive attitude and effectiveness in a team environment.
Ability to collaborate across functions.

Responsibilities

Review contracts for completeness, including signatures, initials, and dates.
Send welcome emails and maintain ongoing communication with customers.
Track deal progress in Cirrus and Deal Status logs.
Work with the sales team to process pending deals and purchase orders.
Request purchase orders, submit change orders with proper approvals, and update records.
Coordinate financing with lenders, clear conditions, and verify approvals.
Schedule home deliveries, obtain freight quotes, and coordinate logistics.
Collect and process final payments and issue demand letters when needed.
Ensure homes are cleared before shipment and track delivery timelines.
Process titling and warranty documentation.
Act as a liaison between the location and corporate operations and accounting.
Serve as the main post-purchase point of contact for customers; provide updates on financing, estimated completion dates, and delivery status, answer questions, and assist with next steps.
Coordinate with the factory and vendors regarding service or warranty issues.
Process deposits, transmittals, and invoices, and maintain accurate records.
Order office supplies, manage vendor and contractor packets, and maintain files.
Open and distribute mail and prepare outgoing mail.
Travel locally during the workday as needed for business tasks, such as making bank deposits, visiting the post office, or dropping off packages at FedEx or other shipping locations.
Provide clerical support to the General Manager and sales team when required.
Greet visitors and assist with phones as needed.