Project Coordinator

Interior Logic Group • Minneapolis, MN

5d • Hybrid

About The Position

At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to be successful by promoting diversity and teamwork, providing opportunities for growth, and treating each other with dignity and respect. We are always looking for motivated individuals that are excited about jump-starting their careers in a rapidly growing industry. This position offers $19–$20/hour, full benefits, and the option to work remotely on Fridays after training. The Crew2 Project Coordinator is responsible for managing projects from initial measure through final payment, ensuring a smooth and organized process from start to finish. This role begins with receiving project measurements from HDS services, building accurate quotes in Excel, and maintaining project tracking through Smartsheet. Key responsibilities include coordinating measure technicians, creating and managing purchase orders across multiple Smartsheets, and submitting completed quotes to THD. The coordinator will oversee project documentation, track progress, and ensure all information is up to date across systems. This role also serves as the primary point of contact for customers—handling communication, responding to inquiries, resolving issues, and managing expectations throughout the project lifecycle. The ideal candidate is highly organized, detail-oriented, and able to work independently. As this area of the business continues to grow outside of THD’s traditional sales channels, the Project Coordinator will play a critical role in following up on quotes, supporting sales efforts, and ensuring timely customer payments. Powered by its award-winning technology platform, Interior Logic Group, Inc. is the largest national provider of interior design and finish solutions to the building industry. Our scalable solutions increase customer profitability, improve construction quality, and reduce cycle times—with our team deeply focused on providing an exceptional customer experience. We provide installation services and supply chain management for a diverse range of single family, multifamily, commercial, and repair and remodel customers. People choose to build their careers at ILG because of our passionate team, company culture, flexible work options, and growth opportunities. We invest in our workforce to help them achieve great things both personally and professionally, offering wide-reaching benefits from healthcare support to financial well-being.

Requirements

• Associate degree in Business, Construction Management, Project Management, or a related field; OR Equivalent combination of education and relevant work experience.
• Strong ability to work independently and manage projects with minimal oversight.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to build relationships across clients, vendors, and internal teams.
• Customer-focused mindset with a commitment to service excellence.
• Experience with project tracking tools (e.g., Smartsheet, Excel).
• Proven problem-solving ability with a sense of urgency and resourcefulness.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience in commercial construction, building trades, or service-based project environments preferred.

Responsibilities

• Coordinate and manage daily project schedules, timelines, and deliverables.
• Conduct proactive outreach to clients to review project scope, timing, requirements, and expectations.
• Respond promptly to incoming client communications and service requests.
• Follow up upon project completion to confirm satisfaction and close out outstanding items.
• Serve as the primary point of contact and problem solver when issues arise during project execution.
• Demonstrate excellence in client communications, ensuring all correspondence is professional, timely, and thoroughly documented.
• Maintain awareness of customer satisfaction metrics (VOC, cycle time) and contribute to continuous improvement.
• Coordinate and dispatch work orders to subcontractors and service providers.
• Communicate project expectations clearly and ensure all stakeholders are prepared for execution.
• Confirm completion of work and verify quality and client satisfaction.
• Build and maintain strong working relationships with subcontractors to support engagement and retention.
• Address contractor concerns with timely, solution-oriented communication.
• Ensure accurate and timely processing of vendor and subcontractor payments.
• Support the production/operations team in achieving project goals and operational excellence.
• Track project progress, maintain documentation, and ensure all systems (e.g., Smartsheet, Excel) are up to date.
• Collaborate with internal partners to improve processes, strengthen service delivery, and enhance the overall customer experience.
• Manage projects from initial measure through final payment.
• Receive project measurements from HDS services.
• Build accurate quotes in Excel.
• Maintain project tracking through Smartsheet.
• Coordinate measure technicians.
• Create and manage purchase orders across multiple Smartsheets.
• Submit completed quotes to THD.
• Oversee project documentation.
• Track progress and ensure all information is up to date across systems.
• Handle customer communication, respond to inquiries, resolve issues, and manage expectations.
• Follow up on quotes.
• Support sales efforts.
• Ensure timely customer payments.

Benefits

• Full benefits
• Medical, dental, and vision coverage, including multiple plan options to fit your needs, covering both physical and mental health
• 401(k) with company match
• Short- and long-term disability
• Life insurance
• Flexible time off
• 8 paid holidays
• Additional leave benefits
• Access to supplementary optional benefits, including a company-sponsored weight loss management program and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree