Project Coordinator | Network Solutions

CBIZMaryland Heights, MD

About The Position

Oversee and coordinate project rollouts and installations, including shipping equipment and tracking assets. Provide administrative support to field service technicians. Assist field service technicians to administer equipment installations and software implementations. Communicate with vendors to ensure project timelines are met and resolve administrative issues promptly. Open and manage project tickets for field dispatch. Develop project documentation in collaboration with CBIZ and Edward Jones associates. Engage directly with Edward Jones Financial Advisors and Branch Office Administrators to understand and address business needs. Deliver outstanding customer service and support throughout all project activities. Perform other duties as assigned.

Requirements

  • Associate degree from an accredited college or technical school, or equivalent experience

Nice To Haves

  • One to two years of experience in administrative support and/or project coordination.
  • Ability to prioritize multiple projects and meet deadlines.
  • Demonstrate an ability to analyze data, interpret results and seek solutions.
  • Proficient in Internet and Microsoft Office Suites.
  • Strong troubleshooting/problem-solving skills.
  • Basic Math aptitude.
  • Excellent customer service.
  • Strong verbal and written skills.
  • Excellent attention to detail.

Responsibilities

  • Oversee and coordinate project rollouts and installations, including shipping equipment and tracking assets.
  • Provide administrative support to field service technicians.
  • Assist field service technicians to administer equipment installations and software implementations.
  • Communicate with vendors to ensure project timelines are met and resolve administrative issues promptly.
  • Open and manage project tickets for field dispatch.
  • Develop project documentation in collaboration with CBIZ and Edward Jones associates.
  • Engage directly with Edward Jones Financial Advisors and Branch Office Administrators to understand and address business needs.
  • Deliver outstanding customer service and support throughout all project activities.
  • Perform other duties as assigned.
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