Project Coordinator

Bits In Glass

20d • Hybrid

About The Position

Bits In Glass (BIG) is an award-winning professional services company, recognized as a Great Place to Work in Canada and Denver. As a high-growth Cloud Consulting firm with offices in multiple countries, BIG specializes in providing business value to organizations leveraging modern platforms such as Pega, Appian, MuleSoft, and Boomi. The company offers ample opportunities for advancement and fosters a culture of getting the job done while having fun. Bits In Glass is seeking a Project Coordinator to join its Delivery Services (DSMO) team. In this role, the Project Coordinator will partner with Delivery Managers, consultants, and clients to support the successful delivery of IT initiatives, coordinating schedules, tracking progress, and keeping stakeholders aligned across multiple concurrent engagements, typically 8–10 projects.

Requirements

• 1–3 years of experience in a project coordination or support role, preferably in IT consulting, software delivery, or professional services.
• Strong organizational, communication, and multitasking skills.
• Experience with project management tools (e.g. MS Project, Jira, Asana, or Monday.com).
• Ability to work collaboratively in a fast-paced, client-facing environment.
• Excellent written and verbal communication skills.
• Ability to travel up to 10–15% within Canada and the United States may be required.
• Must be legally eligible to work in Canada.

Nice To Haves

• Familiarity with Agile methodologies (Scrum or Kanban) is an asset.
• Post-secondary degree or diploma in Business, IT, or related field preferred.
• CAPM or other project management certifications are a plus.

Responsibilities

• Support Project Managers with end-to-end delivery of software and automation projects for our clients.
• Help drive the project lifecycle by coordinating schedules, tasks, resources, and communications.
• Organize and facilitate project meetings: prepare agendas, take minutes, and follow up on action items.
• Track project progress, identify risks or delays, and escalate issues when needed.
• Maintain project documentation including status reports, change requests, and risk logs.
• Communicate project status to stakeholders in a timely and professional manner.
• Act as a liaison between clients, internal delivery teams, and other stakeholders.
• Ensure alignment on project goals, timelines, and deliverables.
• Support client onboarding and help foster a positive client experience.
• Help ensure adherence to BIG’s project delivery methodology and DSMO standards.
• Contribute to continuous improvement initiatives by suggesting process and tool enhancements.
• Support project closeout activities, including lessons learned and documentation handoff.

Benefits

• Competitive total compensation plan including annual bonus and GRSP matching program.
• Comprehensive healthcare benefits.
• Professional development budget and opportunities for growth.
• Flexible hybrid work arrangements.
• A supportive culture built on teamwork, trust, and having fun while delivering results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees