Project Coordinator (PMC)

Per Mar Security Services•Davenport, IA

1d•Onsite

About The Position

Per Mar Security, an industry leader in providing integrated security solutions, is seeking a hardworking, motivated Project Coordinator to join their Installations team. This role involves scheduling residential and commercial installations for Electronic Security customers and providing excellent customer service. The position is based in an office setting, requiring work within a phone queue, handling both incoming and outgoing calls to customers and technicians, and utilizing multiple software programs. This role is not remote and must be performed from one of Per Mar's office locations.

Requirements

A high school diploma or general education degree (GED) is required
Strong attention to detail
Strong Communication skills, both written and spoken
Ability to interpret notes in accounts and instructions given
Ability to multitask and problem-solve
Work cohesively in a team environment

Nice To Haves

Two years of related experience/training in alarm monitoring or scheduling is preferred.

Responsibilities

Scheduling of residential and commercial installations
Communicate professionally with customers and techs on the status of installation appointments.
Coordinate with subcontractors and rentals for installations, when necessary.
Coordinate any required inspections for fire alarms for new installations.
Track, update, and maintain job status of calls/service tickets in the job queue and customer accounts.
Track and report all job work done.
Work with the Material Handler to coordinate ordering parts for installations
When appropriate, inform customers of Per Mar Security Services' products and services and refer business to the appropriate department.