Fire Project Coordinator

Johnson Controls•Tukwila, WA

4d•$27 - $39

About The Position

The Project Coordinator I is responsible for driving productivity, profitability, and customer satisfaction for assigned projects through the project delivery cycle. This role partners with branch system teams to manage resources and meet contractual obligations. The position involves accurate and prompt project coordination and the implementation of daily/weekly/monthly/yearly cadence plans to achieve management, financial, company, and customer objectives. Additionally, the role may involve responding to customer and internal business team inquiries, maintaining project records and data, and facilitating any necessary project exception approvals in relation to the Fire Systems business.

Requirements

High School Diploma or equivalent required
Ability to deliver output within broad operational targets with significant impact within the job area.
Capability to explain facts, practices, and policies to both internal and external parties.
Proficiency in correcting or resolving issues or problems in existing systems and processes, making minor changes as needed.
Understanding of broader knowledge of theory and principles within a professional discipline or advanced technical/operational practices.
Individual contributor with no direct responsibility for leading others.
Application of knowledge is narrow (domestic) and limited to locations within a country or neighboring countries with similar culture.

Nice To Haves

Associate degree, University degree, or Technical degree preferred

Responsibilities

Drive productivity, profitability, and customer satisfaction
Respond and resolve customer, subcontractor, and internal business team inquiries
Develop and maintain viable long-term relationships with customers, subcontractors, and internal business teams
Act as a point of contact for inter-departmental partnerships to meet branch business needs
Maintain customer contact information to support customer satisfaction activities
Support material ordering and return process and scheduled material is ordered and shipping.
Facilitate new customer creation and maintenance of existing customer account details.
Facilitate new contract and change order bookings, certified payroll reporting, OCIP/CCIP enrollments and reporting, and other contractual requirements related to the project delivery cycle.
Maintain and update current projects to align with customer expectations (e.g., customer bill-to information, project retention withheld, project tax exemption status)
Coordinate contract scheduling to align backlog to plan and forecast, ensuring completion of activities within established timeframes (e.g., subcontract invoices, billing, material purchases) to meet monthly financial commitments
Generate project billing schedules of values and/or invoices with guidance from project owners to meet customer needs and contract requirements
Assist collections and cash teams with accounts receivable activities (e.g., invoice disputes, resolving bad debt and aged invoices, providing customer contact information)
Complete contract close-out activities upon project completion, including ready-to-transfer activities, project submittals, editing warranty letters, and reviewing open tasks related to accounts payable and receivable
Participate in scheduling and monthly backlog review meetings with project owners and fire Systems Leadership.
Participate in business review meetings by preparing and discussing critical contract information pertinent to current profitability status (e.g., AR disputes, slippage issues, unbooked change orders, billings).
Ensure that all standard tools, processes, and policies are followed to optimize profitability (e.g., scheduling procedures, SOX compliance, Re-estimating procedures, diversity spend initiatives, continuous improvement).
Adhere to all safety standards with a high degree of regard for employee and subcontractor safety.
Complete assigned tasks under general supervision
Perform other project support duties as assigned