Project Coordinator
About The Position
The Project Management group aims to be #1 in our local market in aptitude and efficiency; drive growth and market-leading customer service with a best-in-class group of industry professionals; and provide leadership, organization, and direction to build a group capable of meeting customer requirements. QED aims to provide high-quality electrical products and services to the industry. QED employs over 500 associates across 18 branches within Arizona and Colorado to serve commercial and residential contractors, industrial facilities, and OEM businesses. At QED, we embrace what makes us unique. As a company with local roots and global reach, we excel at the diversity of our Associates and the different ways each of us contributes to our success. What keeps us at the forefront of progress? OUR PEOPLE. No matter where they work or who they are, we trust their individual skills and qualities and give them everything they need to reach their full potential.
Requirements
- Excellent written and verbal communications skills.
- Self-motivated, trustworthy, diplomatic, and reliable.
- Proficient at Microsoft Office Word, Excel, PowerPoint
- 2-3 years of job related expereince
Responsibilities
- Work with vendors, customers, and sales team on multiple projects at a time to ensure project deadlines and logistics proceed according to plan
- Proactively pursue problem resolution with Project team members and installers
- Ensure reporting is accurate and all goals are met
- Must ensure customer service is upheld to the highest standards
- Order product specific jobs in a timely and accurate manner, to ensure monthly installation targets are met
- Drive proactive customer service/customer care
- Order warranties and all replacements
- Constantly manage Cost of Goods Sold for each job
- Ability to manage projects through customer service database through 'Job Management'
- Ability to stick to and meet deadlines for project orders/installation
- Attend weekly project progress meetings and communicate with management team on the status of each project
- Act as a partner with the project manager as the point of contact and communicate project status to all participants
- Provide an end of day report to your supervisor
- Other duties may be assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
