Project Coordinator - Office Administration/Restoration Services

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca•Sacramento, CA

5h•$20 - $26•Onsite

About The Position

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca is hiring a dependable, highly organized Project Coordinator to provide daily administrative support to our Project Managers and restoration teams. This is a hands-on office administration and operations position. We're looking for someone with strong administrative, customer service, scheduling, and follow-up skills who can keep multiple active jobs organized and moving forward. Experience in restoration, construction, insurance, property management, or a similar service-based business is a strong plus.

Requirements

1+ year of professional office administration, scheduling, customer service, or coordination experience preferred.
Previous experience in restoration, construction, insurance, property management, or field services strongly preferred.
High school diploma or GED required.
Strong computer proficiency, including Microsoft Office, Outlook, spreadsheets, and web-based software.
Excellent written and verbal communication skills.
Strong organizational and time-management skills.
Ability to accurately manage multiple responsibilities and deadlines.
Reliable, punctual, and accountable.
Highly organized with strong attention to detail.
Comfortable managing multiple active jobs and shifting priorities.
Confident speaking with customers and vendors on the phone.
Proactive about following up and completing outstanding tasks.
Skilled in data entry, electronic filing, and maintaining accurate records.
Comfortable using multiple software programs throughout the day.
Able to communicate professionally and clearly in writing.
Capable of working independently while supporting a larger team.
Calm and productive in a fast-paced environment.
Someone who notices missing information and takes action without waiting to be asked.

Nice To Haves

Experience in restoration, construction, HVAC, plumbing, insurance, property management, or other field service businesses is especially valuable.
Experience with job-management software, CRM platforms, DASH, Xactimate, or similar systems is a plus, but not required.

Responsibilities

Coordinate appointments, inspections, field crews, and job schedules.
Communicate with customers, insurance adjusters, vendors, and field personnel by phone, email, and text.
Maintain accurate and organized digital job files, including photos, notes, work authorizations, and project documents.
Enter and update job information in company software and project management systems.
Track job progress, outstanding paperwork, approvals, and deadlines.
Assist Project Managers with estimate documentation, job requirements, and customer updates.
Follow up on outstanding documents, authorizations, scheduling needs, and next steps.
Review job files for missing information and documentation accuracy.
Identify potential scheduling conflicts, delays, or administrative issues and communicate them promptly.
Support daily office operations and help ensure multiple active projects stay organized.