Project Coordinator - Professional Services

DGR Systems•Tampa, FL
•$52,000 - $68,000•Onsite

About The Position

DGR Systems designs and delivers technology solutions that our clients rely on to run their organizations. Behind every successful engagement is strong coordination. Projects need to start with the right information, stay organized as work progresses, and close with accurate documentation and financial records. This role goes beyond administrative support. You will own the intake and setup of new projects, support active engagements across the PMO, and grow into independently manage smaller, clearly scoped engagements. You will report to the PMO Leader and work alongside DGR's Project Managers and technical delivery teams. This is a hands-on role that directly supports both the client experience and the teams delivering the work. This role is designed for someone who wants more than a task-based coordination position. Project Coordinators at DGR are expected to understand what is happening across the engagement, stay ahead of open items, and gradually take on more ownership as their experience grows. The Project Coordinator plays an important role at the beginning of every new engagement. You will set projects up in our systems, confirm that the right information and documentation are in place, and coordinate the transition from sales into delivery. As projects move forward, you will stay connected with Project Managers, technical teams, Finance, and clients to help keep work organized and moving. The work is varied and often moves quickly. Strong coordination at the beginning of an engagement prevents problems later, and consistent follow-through helps Project Managers and technical teams stay focused on delivery. The Project Coordinator is an operational part of the delivery team. The work may happen behind the scenes at times, but its impact is visible throughout the engagement.

Requirements

  • 1 to 2 years of professional experience in project coordination, operations, client service, administrative support, or a similar role. Relevant internships may also qualify.
  • Strong follow-through and the habit of staying with open actions until they are resolved.
  • Documentation discipline. The ability to leave a record someone else can follow without asking you for context.
  • Clear, professional written and verbal communication with both technical and non-technical people.
  • Comfort working in Microsoft 365, particularly Outlook, Teams, SharePoint, and Excel.

Nice To Haves

  • Experience supporting project managers, technical consultants, or delivery teams in a technology or professional services environment
  • Familiarity with project management, ticketing, or professional services automation tools
  • Experience with time tracking, billing support, purchase orders, or service-related financial processes
  • Experience supporting multiple priorities, projects, or client engagements at the same time

Responsibilities

  • Coordinate the intake and setup of new projects: create and configure records in DGR's systems before delivery begins
  • Confirm that each engagement has the documentation, approvals, contacts, and statements of work it needs before the team kicks off
  • Coordinate the transition of new engagements from sales to the delivery team, making sure key information, commitments, and next steps are clear before delivery begins
  • Submit billing triggers and project milestone updates to Finance at the right points in each engagement lifecycle
  • Keep operational records, templates, trackers, and shared documentation current and organized
  • Support Project Managers on active engagements by tracking action items, maintaining documentation, and keeping schedules current
  • Manage the full project lifecycle independently on smaller, clearly scoped engagements, including direct client communication
  • Coordinate across PMs, technical resources, Finance, and client contacts to keep active work moving and make sure the right people have the information they need
  • Follow up with responsible parties until commitments close. Follow up on open commitments through completion rather than assuming a request is finished once it has been sent
  • Surface scheduling conflicts, missing information, overdue items, and delivery risks to the PM or PMO Leader early enough for the team to respond
  • Keep project records current throughout each engagement, not as a milestone activity but as an ongoing standard.

Benefits

  • Competitive health and welfare benefits
  • Paid time off
  • 401k
  • Health Savings Account
  • Certification reimbursement
  • Other company-sponsored programs
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