Project Coordinator - Public Sector Energy Programs

ICF•San Diego, CA

1d•$60,967 - $103,643•Remote

About The Position

The Project Coordinator role will provide support for field-based staff, the network of Trade Allies, and other program participants, including utility customers/ratepayers, acting as a liaison between the customer service and program management teams. You will build and manage relationships with manufacturers, retailers, trades, and key community stakeholders aligned with energy efficiency products and services. Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to utility ratepayers, including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the Southern CA area.

Requirements

High School Diploma and 2+ years of experience working in successful business environment, energy efficiency or demand response programs; or consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits, OR related work experience.

Nice To Haves

Excellent verbal, interpersonal and written communication skills
Strong analytical, problem-solving and decision-making capabilities.
Team player with the ability to work in a fast-paced environment.
Sound business ethics, including the protection of proprietary and confidential information.
Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior management team.
Ability to work with all levels of internal staff, as well as outside clients and vendors.
Ability to handle multiple priorities.
Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Responsibilities

Provide support for field-based staff and the network of participating Trade Allies
Maintain ongoing communications with participating contractors, customers, and consultants.
Clarify and resolve/escalate customer/contractor concerns related to program participation as necessary.
Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions.
Collaborate with regional and national teams to provide national cohesiveness and bring efficiency & best practices to your client’s programs.
Establish milestones and monitor adherence to program plans and schedules, identify program problems and obtain solutions, such as reallocation of resources or changing contractual specifications.
Support and track contractor enrollment in programs.
Assist technical teams to ensure QA/QC standards for the program are met.