About The Position

AHRC NYC is looking to hire a Part-Time Project Coordinator for the Austin, Texas area. AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Austin, TX and ensuring that the highest level of quality customer service is provided to our contract partner and support to neuro-diverse employees. This is a part-time position where you can truly make a difference and live your passion every day.

Requirements

  • Must be highly motivated and have the ability to take charge
  • Excellent verbal and written communication skill
  • Two years of customer service & project coordination experience
  • Compassion, curiosity, creativity and optimism required.

Nice To Haves

  • Experience in special education and/or working with people who are neurodiverse/have intellectual/developmental disabilities is highly desired
  • Some HR and/or training experience is a plus

Responsibilities

  • Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
  • Provide a high level of dedicated customer service to assigned contracts/company management and maintain positive working relationships with the goal of expanding existing contracts.
  • Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
  • Be the “face” of AHRC NYC in the Austin region , representing the agency to all stakeholders.
  • Discover new opportunities for potential partnerships.
  • Develop and present training materials for contract customers and program participants.
  • Coach and instruct staff as needed.
  • Reinforce site standards as determined by each contract customer.
  • Provide on-site support to program employees and fill in for employee support staff when necessary.
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