About The Position

AHRC New York City is seeking a part-time Project Coordinator/Workforce Developer for the Dallas, Texas area. The role supports the day-to-day operations of a supported employment program and ensures high-quality customer service for contract partners and support for neurodiverse employees. The position is on-site and offers 15–22 hours per week at $22–$25 per hour. AHRC New York City is a nonprofit organization supporting neurodivergent children and adults, including people with autism, Down syndrome, cerebral palsy, and intellectual or developmental disabilities. The organization advocates for people with disabilities to lead full and equitable lives and envisions a socially just world in which the power of difference is embraced.

Requirements

  • Two years of customer service and project coordination experience.
  • Highly motivated, with the ability to take charge.
  • Excellent verbal and written communication skills.
  • Compassion, curiosity, creativity, and optimism.

Nice To Haves

  • Experience in special education and/or working with people who are neurodiverse or have intellectual or developmental disabilities is highly desired.
  • Some human resources and/or training experience is a plus.

Responsibilities

  • Supervise day-to-day operations of the supported employment program and program participants, including scheduling, timesheets, staff communication, and general troubleshooting.
  • Provide dedicated customer service to assigned contract customers and company management, maintaining positive working relationships and seeking to expand existing contracts.
  • Act as a liaison among contract customers, the local partner rehabilitation agency, and AHRC New York City to resolve issues and implement action steps.
  • Represent AHRC New York City in the Dallas region to stakeholders.
  • Identify opportunities for potential partnerships.
  • Develop and present training materials for contract customers and program participants.
  • Coach and instruct staff as needed.
  • Reinforce standards established by each contract customer.
  • Provide on-site support to program employees and fill in for employee support staff when necessary.
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