Project Coordinator - Software Projects

Human Resources Department - NRT Technology Corp.•Toronto, ON

7d•CA$60,000 - CA$80,000

About The Position

The Project Coordinator supports the coordination and delivery of software projects by helping organize project activities, maintain timelines, communicate with stakeholders, and escalate risks or decisions to the appropriate project leader. NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry. Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests. We’re dedicated to building a better future for all, including environmental initiatives designed to reduce our carbon footprint. Some of our actionable initiatives include utilizing green energy, digitizing our internal processes, and implementing our unique cashless solutions. NRT believes in the value of connection and community. We believe that our diversity in skills and background make us a unique and formidable culture. Additionally, we believe in encouraging the growth of individual development, and recognize that our success depends on developing each other. We know that to be the innovative FinTech leader that we are, it’s all hands on deck. NRT knows that to stand firm, we need to stand together. Our innovative products and success allow us to reward you with competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. NRT has metrics designed to get you to where you want to be in your career, and we are your biggest advocate for professional development. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, collaboration, and more. Joining NRT is more than a job: it’s an opportunity to grow and discover.

Requirements

Bachelor’s degree in Computer Science, Electronical / Computer Engineering or other related field(s).
1–3 years of experience in a software development, SaaS delivery, or technology environment, preferably in project coordination or similar roles.
Hands-on experience supporting software projects, including coordination, testing, deployment support, troubleshooting, or implementation activities.
Strong organizational skills with the ability to manage multiple tasks and deadlines.
Demonstrated ability to follow up assertively, work proactively, maintain urgency, and escalate issues when timelines or deliverables are at risk.
Excellent written, verbal, and client facing communication abilities.
Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint, and working knowledge of Microsoft Project or similar project management tools.

Nice To Haves

Exposure to project coordination, scheduling, documentation, or software deployment processes is an asset; project management skills can be developed through training.
Interest in learning project management methodologies, documentation standards, and governance processes is an asset.
PMP or CAPM certification is considered an asset.

Responsibilities

Support the initiation, planning, execution, monitoring, and closing of external software implementation projects, upgrades, and enhancements at client sites.
Assist in developing project plans, schedules, and documentation, such as project charters and task lists, in collaboration with internal teams and client stakeholders.
Coordinate project scheduling, including gathering resource requirements and confirming availability with team leads.
Help maintain clear communication across stakeholders by preparing status updates, meeting notes, and action logs.
Take a proactive, urgency-driven approach to identifying timeline risks, delays, or project issues, and escalate them to the Project Manager with clear supporting details and recommended next steps.
Translate approved sales orders into initial project setup tasks, including internal system setup, kickoff meetings, installation scheduling, and logistics coordination.
Participate in project meetings with clients, internal staff, and third-party vendors; capture minutes, decisions, and follow-up actions.
Support project closeout activities, including collecting feedback, documenting lessons learned, and ensuring deliverables are archived.
Request and track reports from trainers, technical teams, and other project contributors.
Drive outstanding project tasks to completion through assertive follow-up, stakeholder commitment tracking, and urgency-driven management of project timelines.
Suggest practical process improvements based on project observations, training, and guidance from the project team.
Follow internal compliance standards and project governance processes with guidance from the Director, Project Management.
Coordinate project activities within approved scope, timelines, and budgets, escalating financial or scope-related decisions to the Project Manager or appropriate decision-maker.
Perform other duties as assigned by the manager or designate.