Project Coordinator III - Utilities

Pasco County•Dade City & Land O'Lakes & New Port Richey & Wesley Chapel, FL

2d•Onsite

About The Position

Pasco County Utilities department is actively seeking a Project Coordinator III - Customer Information & Services to join our team. This position is to assist and provide coordination/support of various projects, programs and related data collections, analysis, management and reporting for the Utilities CI&S Department. Other activities include, customer account research, processing appeals, developing/documenting policies and procedures, account and budget reconciliation, managing public inquires, acts as a liaison between field, data, billing and administrative teams within CI&S. The ideal candidate for this position will possess outstanding customer service and record tracking skills.

Requirements

Ability to read maps/drawings/applications to locate and identify specific areas.
Ability to read for comprehension.
Ability to prepare routine documents and compose letters and memoranda.
Ability to make recommendations to existing processes and procedures to enhance overall effectiveness.
Ability to establish and effective working relationships with internal and external customer, other agencies and the general public.
Ability to operate a County vehicle, operate office machinery to include using Microsoft Office products, i.e. Word, Excel , etc. ( Access preferred).
Ability to courteously and effectively address the concerns of the public.
Ability to make mathematical calculations accurately.
Ability to understand and carry out oral land written instructions and write reports when requested.
Ability to communicate effectively using verbal, written and visual communication.
Ability to operate a motor vehicle.
Graduation from an accredited college of university with an Associate degree and four (4) years' of project coordination/management experience OR graduation from high school or possession of an acceptable equivalency diploma and six (6) years' experience.
Must possess a valid Florida driver's license.

Nice To Haves

Experience with contract documents and follow up requirements preferred.

Responsibilities

Works within CI&S and the other departments to facilitate projects and account services.
Monitors, analyzes, interprets and develops reports.
Enters data or information into various equipment types and systems.
Demonstrates seamless customer service, integrity and commitment to innovation, efficiency and fiscally responsible activity.
Coordinates projects schedules, documents work performed, inspects data/accounts for accuracy, monitors/enforces County ordinance to ensure compliance.