Project Coordinator II

Stefanini Group • Overland Park, KS

9h • Onsite

About The Position

This position is a combination of project/task coordination and hands-on work. The role is responsible for ensuring an important refresh project goes smoothly, including coordinating dates, regions, users for refresh pools. The role will present updates to IT Leadership and maintain a risk log. The role will be pulling assets (computer devices) and assigning to build technicians. The role will serve as an escalation point.

Requirements

• Demonstrated experience coordinating technical projects is a must
• Experience using ServiceNow for catalog requests and workflow processes
• Demonstrable understanding of Build Room processes, flows, build technician duties is a must
• Ability to communicate with technicians
• Skills to converse easily and understandably with IT leaders
• Must be able to provide easy-to-read data points and project updates in PowerPoint and Excel for IT leaders

Nice To Haves

• PMP certification

Responsibilities

• Coordinating dates, regions, users for refresh pools
• Presenting updates to IT Leadership
• Maintaining risk log
• Pulling assets (computer devices) and assigning to build technicians
• Serving as an escalation point
• Tracking Refresh Tickets and responses from users
• Tracking progress of all refreshes
• Triggering sets of refreshes based on a variety of factors (OS, device health, region, warranty lease, RAM) errors

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed