Project Coordinator - I.T.

Arizona Department of Administration • Phoenix, AZ

4d • Hybrid

About The Position

The Arizona Department of Administration (ADOA) Enterprise Resource Planning (ERP) Division is seeking a motivated and detail-oriented I.T. Project Coordinator to play a key role in supporting successful project execution. In this position, you will work closely with project managers to track progress, drive action items to completion, and maintain vital project documentation and artifacts. Serving as a crucial liaison between business units and the ERP team, you will utilize your ability to work independently while delivering exceptional customer service to both internal and external stakeholders. If you are a proactive professional looking to help streamline operations and ensure seamless project delivery within state government, we encourage you to apply. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Requirements

• Good working knowledge of project management principles, encompassing both theoretical concepts and practical applications.
• Experience with project management tools such as Smartsheet to build sheets, generate reports, and design dashboards for tracking key metrics.
• Expertise in implementing Lean methodologies, tools, and core principles.
• Providing outstanding support and customer service to both internal and external stakeholders.
• Demonstrating strong analytical capabilities and an innovative approach to problem-solving.
• Exhibiting superior communication, listening, and interpersonal skills in both written and verbal forms.
• Capable of effectively prioritizing and executing tasks under pressure.
• Highly self-motivated and independently driven.
• Adept at creating clear, consistent, and unambiguous documentation for processes and templates.
• Skilled at finding simple solutions to complex problems.
• Demonstrated ability to balance, prioritize and organize multiple tasks.
• Background and reference check, including state and federal criminal records fingerprint check.
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• Prior experience in project coordination (or equivalent experience)

Responsibilities

• Collaborate across teams to gather, maintain, and report accurate project data for weekly and monthly status updates.
• Facilitate strong relations among the ERP team, contractors, and agency customers through clear, effective communication tailored to diverse needs.
• Coordinate, attend, and manage project meeting schedules using strong organizational and prioritization skills.
• Apply a customer-centric approach to address support requests, gather customer feedback, and continuously enhance service delivery.
• Provide administrative support to internal and external stakeholders by maintaining and organizing key project documentation and artifacts.
• Partner with team members to document operational processes, standard work procedures, and governance standards.
• Work closely with cross-functional teams to track, coordinate, and drive all project action items to successful completion.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed