Project Coordinator, Delivery Solutions Manager

Cencora • Carrollton, TX

11d

About The Position

The Project Coordinator, Delivery Solutions Manager is a key team member who coordinates and drives the accurate and timely delivery of critical compliance, cybersecurity, and information security priorities across a mid-sized, cross-functional team. This position serves as the central delivery solutions lead — managing dependencies, aligning contributors, and ensuring key protection initiatives are executed with discipline and accountability to safeguard systems, operations, and clients.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, Systems Engineering, Information Technology, Information Systems, or a related field — or equivalent experience required.
• 5+ years of experience in support engineering, technical operations, production support, systems engineering, site reliability engineering, or a related field required.
• Proficiency in Infrastructure as Code (IaC) practices, with hands-on experience writing and maintaining PowerShell scripts and YAML configuration files - required.
• Prior experience identifying and creating solutions of delivery blockers and operational issues
• Experience working within a large enterprise level IT Operation environment
• Experience driving reliability, reducing risk, and building a scalable foundation that supports long-term team performance and business demands.
• Ability to work well both independently as well as within a team oriented environment
• Well versed at working within and leading a dedicated production and infrastructure support function
• Ability to improve delivery processes, onboarding, cross-training, and tooling to increase throughput, reduce risk exposure, and confirm adherence to privacy, security, and compliance controls
• Excellent written and verbal communication skills
• Exceptional time management, team collaboration skills to work successfully with business leaders

Nice To Haves

• IT Service Management (e.g., ITIL)
• Cloud Platforms (e.g., AWS, Azure)
• Reliability Engineering
• Agile / Project Delivery (e.g., PMP, SAFe, CSM)

Responsibilities

• Coordinate and lead delivery of compliance, cybersecurity, and information security initiatives across multiple work streams, ensuring priorities are clearly owned, tracked, and completed on schedule.
• Manage and align cross-functional contributors by assigning work, reviewing progress, managing performance, and supporting the development of team members involved in delivery — operating within established guidelines to drive consistent outcomes.
• Oversee cross-team handoffs, escalation paths, and dependency management to reduce delivery disruptions, protect execution timelines, and maintain clear accountability across all active security and compliance workstreams.
• Drive resource allocation, staffing coverage, and work prioritization within budget guardrails to maintain delivery momentum and ensure continuous progress on critical cybersecurity and compliance obligations.
• Establish and maintain delivery routines — including weekly planning, status tracking, risk escalation, and operational reviews — to improve visibility, strengthen execution discipline, and keep stakeholders informed on progress against key priorities.
• Lead resolution of delivery blockers and operational issues by leveraging data, established policies, and cross-team coordination; escalating exceptions with clear options and recommendations when required.
• Shape and improve delivery processes, onboarding, cross-training, and tooling to increase throughput, reduce risk exposure, and confirm adherence to privacy, security, and compliance controls that protect Cencora's systems, operations, and clients.
• Lead a dedicated production and infrastructure support function that shields current SMEs from operational noise — enabling them to focus on high-priority ICS business deliverables, accelerate client support outcomes, and consistently meet business growth KPIs.
• Standardize runbooks, establish clear SLAs, and implement targeted tooling enhancements to stabilize throughput, strengthen 24/7 on-call coverage, and deliver consistent, audit-ready outcomes that align with ICS growth objectives and compliance requirements.
• Establish and continuously mature operational controls, structured delivery routines, and process improvements — driving reliability, reducing risk, and building a scalable foundation that supports long-term team performance and business demands.

Benefits

• medical
• dental
• vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
• support for working families
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• variety of training programs
• professional development resources
• opportunities to participate in mentorship programs
• employee resource groups
• volunteer activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level