Project Coordinator, Concierge Services
About The Position
Assists Concierge Manager with operations of the Concierge Services function while providing an exceptionally high level of customer service to hospital staff, physicians, volunteers and vendors. Works closely with Concierge Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects. Assists in developing and implementing concierge services, EAC committee, employee engagement initiatives and coordinates employee events. Ensures all Concierge projects are completed on time, within budget and meet high quality standards. This position may require flexibility of hours.
Requirements
- Minimum 5 years of progressive experience in the retail management, concierge services or hotel industry required.
- Proficient with MS Word, Excel, Publisher, Outlook and internet search engines.
- Exemplary time management skills.
- Strong communication and organization skills essential.
- Only authorized staff with a valid driver's license is permitted to drive hospital golf cart.
- Clearance is required.
Nice To Haves
- Experience in using retail point of sales and/or concierge administration systems strongly preferred.
Responsibilities
- Assists Concierge Manager with operations of the Concierge Services function.
- Provides an exceptionally high level of customer service to hospital staff, physicians, volunteers and vendors.
- Works closely with Concierge Manager to prepare comprehensive action plans, including resources, timeframes and budgets for projects.
- Assists in developing and implementing concierge services, EAC committee, employee engagement initiatives and coordinates employee events.
- Ensures all Concierge projects are completed on time, within budget and meet high quality standards.
- Maintains knowledge of general employment law and cash handling best practices.
- Ensures compliance with government regulations and Huntington Hospital policies and procedures.
- Effectively and professionally communicates in one-on-one and small group situations to customers and vendors.
- Ability to incorporate change and adapt to new duties.
Benefits
- comprehensive benefits program is available for qualifying positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
