Concierge Coordinator

Licking Memorial Health SystemsNewark, OH

About The Position

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness. When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission – dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community. Position Summary: Performs administrative duties and concierge tasks for the Development Department.

Requirements

  • Minimum requirement, two years of experience and high school diploma/GED
  • Strong communication skills, both verbal and written
  • Advanced computer skills
  • Prioritize and organize work effectively
  • Exercise discretion, judgment and initiative
  • Ability to work independently
  • LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards

Responsibilities

  • Facilitates and coordinates all concierge projects and services such as auto services, flower orders, footwear orders, gift wrapping, company store, mail services. This includes making bows, wrapping packages, creating centerpieces, and various department projects.
  • Prepares correspondence, reports, memorandums, forms, tables, etc.
  • ISO Document Controller
  • Creates, maintains and manages databases.
  • Collects and reports data.
  • Answers telephone and follows through with assisting customers, transfers or recording messages.
  • Greets visitors.
  • Orders supplies for the department.
  • Assists with meetings and events as needed.
  • Assists with scheduling Volunteer positions.
  • Completes all WebEd requirements as assigned.
  • Ensures that personal performance reflects the Mission, Vision and Standards of Behavior and Departmental Goals.
  • Provides coverage for other staff as needed.
  • Performs other duties as assigned.
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