Activities Concierge Coordinator

The Moorings Park Instituteorporated•Naples, FL

5d•Onsite

About The Position

Join the Team at Moorings Park as an Activities Concierge Coordinator! When you join Moorings Park, you become part of an award-winning, purpose-driven organization where people are valued, growth is encouraged, and excellence is celebrated. Our nationally recognized workplace culture, exceptional benefits, and commitment to partner engagement make Moorings Park more than just a place to work—it's a place to build a rewarding career. Together, we create a community where residents and partners alike can belong, connect, and flourish. About Moorings Park Moorings Park® Communities is a nationally recognized Life Plan organization with three distinctive campuses in Naples, Florida. We are dedicated to creating Simply the Best® workplaces through a culture of excellence, compassion, innovation, and service. Recognized as One of the Best Places to Work We're proud to share that Moorings Park Communities has earned four 2026–2027 Novare Employee Satisfaction & Engagement Certifications, reflecting our unwavering commitment to creating an exceptional workplace where partners feel valued, supported, and empowered to thrive. These honors demonstrate what makes Moorings Park different: we believe exceptional resident experiences begin with an exceptional team. By investing in our partners' growth, well-being, and success, we create an environment where people can build meaningful careers while delivering extraordinary care, hospitality, and service every day. Our Mission: Deliver exceptional experiences that honor every individual—ensuring they feel heard, respected, and supported. Our Vision: Reimagine longevity for America through thoughtfully designed communities and personalized services. Our Creed: Empower individuals to belong, connect, and flourish—nurturing mind, body, and spirit. Our Core Values Integrity & Ethics Not-for-Profit Stewardship Service: Compassion & Hospitality Passion Innovation & Learning Respect & Belonging Excellence Enjoy Simply the Best® Benefits At Moorings Park, we believe in taking exceptional care of our partners so they can provide exceptional care to our residents. We offer a comprehensive benefits package that includes: FREE health and dental insurance FREE telemedicine services for medical and behavioral health needs Vision insurance Company-paid life insurance and short-term disability coverage Generous Paid Time Off (PTO) program Health Savings Account (HSA) with employer contribution Retirement plan with employer match Tuition reimbursement program Wellness program with complimentary access to our on-site fitness center Corporate discount programs Employee Assistance Program (EAP) Supportive and caring executive leadership team Position Summary Moorings Park is seeking a dedicated and talented Activities Concierge Coordinator. The Activities Concierge Coordinator is responsible for leading, coordinating, and delivering a comprehensive, person-centered activity program that supports residents’ social, emotional, physical, and cognitive well-being. This role designs and implements engaging programming aligned with residents’ interests, abilities, and life stories to foster connection, purpose, and a strong sense of community. The Activities Concierge Coordinator collaborates with interdisciplinary partners, provides leadership to community life staff, coordinates volunteers and vendors, and ensures compliance with all applicable regulations. This position plays a key role in enhancing quality of life at GardenView by championing the Best Friends™ Philosophy and promoting dignity, respect, and meaningful engagement throughout the community.

Requirements

Excellent oral and written communication skills in the English language required.
During emergencies or natural disasters, may be required to remain on duty for the duration of the event.
High school diploma or equivalent; college degree in recreation, healthcare, or related field preferred.
Previous experience in activities coordination with a senior population preferred.
Prior experience in hospitality, dining services, activities, or senior living preferred.
Proficiency in computer programs such as Microsoft Word, Excel, Outlook, and Publisher.
Ability to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

Leads the planning, coordination, and implementation of meaningful, person-centered programming aligned with residents’ interests, abilities, and life stories.
Develops and delivers a robust calendar of daily group and individual activities, special events, and off-campus outings that promote engagement, connection, and well-being.
Collaborates with interdisciplinary team members to support resident health, safety, and functional wellness.
Fosters and maintain strong relationships with residents, families, volunteers, vendors, and the broader community to build trust, engagement, and a sense of belonging.
Champions the Best Friends™ Philosophy by obtaining and maintaining the Best Friends Certified Master Trainer (BF-CMT) designation and integrating its principles into programming and resident interactions across departments.
Provides ongoing education and support to partners to incorporate residents’ life stories, personalize engagement, and embed meaningful interaction into daily care and activities.
Creates, manages, and distributes the monthly activity calendar and ensure consistent, high-quality program execution.
Tracks attendance and participation, complete required documentation in a timely manner, and maintain accurate records.
Plans, submits, and manages the activity budget in accordance with financial guidelines.
Visits and engages new residents shortly after move-in to assess interests and encourage participation in community life.
Coordinates volunteers and work closely with outside vendors to enhance program offerings.
Coordinates setup, logistics, and execution of special functions and events.
Supervises, schedules, hires, trains, and evaluates assigned community life partners to ensure accountability and program excellence.
Ensures compliance with all applicable federal and state regulations, including Florida Agency for Health Care Administration and HIPAA requirements.
Assists with emergency procedures, including fire drills and resident safety instructions.
Attends and actively participates in staff meetings, trainings, and interdisciplinary collaboration.
Adheres to a flexible work schedule, including evenings, weekends, and holidays, to meet community needs.