Project Coordinator, Agency Operations (1 Year Contract)

Viral Nation Inc.•Toronto, ON

7d•CA$65,000 - CA$75,000

About The Position

Viral Nation is seeking a proactive and detail-oriented Project Coordinator, Agency Operations to support the day-to-day operations of its influencer talent agency division. This role is critical for maintaining operational efficiency, supporting talent strategy execution, and ensuring a seamless experience for both internal teams and the creators represented. The ideal candidate will be organized, collaborative, and possess a deep understanding of the influencer space, including social media platforms, talent management, and content optimization. This is a 1-year contract opportunity.

Requirements

3+ years of experience in influencer marketing, talent operations, digital media, or entertainment (agency experience preferred).
Strong understanding of major social platforms (Facebook, TikTok, Instagram, YouTube) and content performance drivers.
Proven ability to manage multiple projects, timelines, and priorities in a fast-paced environment.
Familiarity with tools for influencer sourcing, campaign tracking, and reporting (e.g., Airtable, CreatorIQ, Sprout).
Highly organized with excellent written and verbal communication skills.
Comfortable working cross-functionally with both internal teams and external talent.
Bachelor’s degree in Marketing, Communications, Media, or related field (or equivalent work experience).
A collaborative mindset, strong attention to detail, and a passion for the creator economy.

Responsibilities

Support talent operations across the agency, including onboarding, workflow coordination, and system management.
Assist in onboarding new influencer talent, ensuring a smooth transition into the VN ecosystem.
Develop and maintain pitch materials and social-first strategy decks for prospective talent and celebrity partnerships.
Analyze platform trends and performance data to inform content strategies that drive creator growth and engagement.
Collaborate with Talent Agents and Creative teams to support content execution, timelines, and deliverables.
Maintain and regularly update tracking systems, talent rosters, pitch decks, and campaign documentation.
Monitor financial tracking for campaigns and assist with reconciliation of completed partnerships.
Address day-to-day creator questions or issues professionally, escalating when needed.
Educate new hires (agents and coordinators) on VN’s tools, procedures, and internal systems.
Stay informed on platform updates, social media trends, and influencer tools to improve agency efficiency.
Assist in identifying new growth opportunities and improvements for talent operations.