Project Billing Specialist

Republic Services • Houston, TX

6d • Onsite

About The Position

With general direction, this role performs a variety of routine and non-routine complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and is responsible for related activities. This role typically entails responsibility for customer accounts with complex billing arrangements due to contractual or statutory requirements. This role is very manual, fast-paced and high volume. Strong attention to detail and critical thinking are key competencies for a successful candidate. On average, billers handle 300+ pages per day.

Requirements

• Directly related experience in which incumbents have worked with customers in a billing function in a service-based industry.
• A thorough knowledge and understanding of billing transactions and processes.
• MS Excel skills at an intermediate level.
• Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner.
• The ability to effectively interact and communicate with division managers as well as customers in a professional manner.
• Must be able to demonstrate initiative to thoughtfully research and follow up on non-standard situations to ensure compliance with company policies and procedures.
• Good math aptitude and the ability to work accurately with numbers are essential.
• High school diploma or G.E.D.
• 18 months of related billing experience.

Nice To Haves

• Strong attention to detail and critical thinking are key competencies for a successful candidate.

Responsibilities

• Prepares monthly billing adjustments, obtains required approvals, and enters adjustments into the billing system.
• Researches and resolves routine and non-routine billing questions and discrepancies.
• Determines the appropriate adjustment codes to process the transaction.
• Reviews invoices for completeness and accuracy.
• Follows up with customers or other division staff/management to resolve identified discrepancies.
• Calculates and prepares manual billings for non-routine, complex billing arrangements.
• Gathers and summarizes supplemental billing information to accommodate customer billing requirements.
• Reviews various billing system reports to identify billing discrepancies and makes corrections as appropriate.
• Posts case receipts to customer accounts based on information from lock box reports and local cash receipt listings.
• Performs basic and routine research to resolve differences or unidentified/misapplied payments.
• Posts payments into the billing system to clear open obligations or prepares remittance advices.
• May accept credit card payment from customers over the phone and process recurring payments.
• May complete customer set up in company billing system(s).
• May act as a resource for less experience personnel within the division or other divisions, answering questions and providing training and support.
• Performs other job-related duties as assigned.
• Reviewing documents
• Coding
• Keying billing
• Scanning
• Manual tracking
• Monthly invoice preparation and submission (approximately 70 per month)

Benefits

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED