Project Billing Associate

Singer Foodservice Equipment and Supplies•Fayetteville, NC

11d

About The Position

The role is responsible for the preparation and submission of invoices and pay applications (AIA billing), overseeing the full lifecycle of invoice processing for assigned projects. This includes ensuring accuracy, compliance with contract terms, and timely delivery of invoices. The position also manages project setup, resolves billing discrepancies, and processes customer invoice adjustments within the accounting system to support accurate and efficient billing operations.

Requirements

1+ years of experience in Accounts Receivable (Billing/Collections) or Customer Accounts (set-up, tracking, follow-up etc.)
Proficient in Microsoft Office 365 applications, specifically Excel, Word, and Outlook
Excellent communication, interpersonal and presentation skills
Strong multi-tasking, detail oriented and organizational skills
Able to reconcile customer accounts daily.
Demonstrate analytical abilities and good business judgment.
Excellent oral and written communication skills
Ability to work autonomously with minimal supervision.
Problem solver with the ability to work under pressure to meet deadlines.

Responsibilities

Create new sales/project customer accounts, process credit cards, checks, ACH/EFT bank payments and apply accordingly.
Create AIA (pay applications) ensuring accurate, timely and contract-compliant billing.
Document collection activity for all past due accounts.
Refer uncollectible/problem account balances to management for review and/or outside collection.
Secure supporting documents such as invoices, proof of delivery, original order detail, and/or itemized statements
Maintain proper credit hold status for assigned accounts.
Research to reconcile account discrepancies. This includes getting approvals from Sales and other internal departments, issuing credits, and sending denials to customers.
Generate and submit billings to coincide with specific billing cycles.
Review and edit draft billings in response to requests.
Ability to handle a high monthly volume.
Review and verify accuracy of billing and supporting documentation as required.
Research and respond to inquiries regarding billing issues and problems.
Create and distribute monthly reports.
Communicate with customers on outstanding invoices.
Additional tasks may be required by Supervisor.