Project Assistant (PCN 261027)

State of Alaska•Juneau, AK

3d•Onsite

About The Position

This position is open to Alaska Residents only. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Project Assistant located in Juneau, Alaska. Under general supervision of the Social Services Program Coordinator, the Project Assistant assists the unit by providing direct support and works on projects of various magnitude including but not limited to the oversight of the Social Security benefits and complex care as it relates to children in foster care. This position assumes a large responsibility for the training of field staff regarding proper processes, and is responsible for development of training materials, evaluation of project activities, tracking, and preparation of statistics and spreadsheets.

Requirements

Valid ID
Successful completion of a background investigation, including fingerprinting and a criminal records check.
Ability to attend multiple training courses normally located in Anchorage.
Competencies in Adaptability: adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Competencies in Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Competencies in Reading Comprehension: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
Training from an accredited college or university in any field and/or experience such as performing research; interpreting data; applying, interpreting, and disseminating technical, statutory, and/or regulatory requirements; and/or experience in community development, research, social services, economics, public administration, planning, or a closely related field.
Applicant is requested to submit a copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
Applicant is requested to submit a list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
Must certify that they have a legal right to accept employment in the United States.

Nice To Haves

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; will include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Responsibilities

Assists the unit by providing direct support.
Works on projects of various magnitude including but not limited to the oversight of the Social Security benefits and complex care as it relates to children in foster care.
Assumes a large responsibility for the training of field staff regarding proper processes.
Responsible for development of training materials.
Responsible for evaluation of project activities.
Responsible for tracking.
Responsible for preparation of statistics and spreadsheets.