Project and Operations Manager (Fixed-term/Remote)

Generation

6d•Remote

About The Position

Generation is seeking a highly organized, proactive, and detail-oriented Project & Operations Manager to join their team. This role will serve as the operational backbone of several high-impact, strategic projects, translating leadership's vision into structured, actionable plans and ensuring smooth day-to-day execution across a dynamic portfolio of work. This is a critical support role for a team managing multiple stakeholders, teammates, contractors, and funders simultaneously. This is a Fixed-Term, remote role with a target start date in June, 2026. The role requires working hours to overlap with EST by 4 hours. Generation is an equal opportunity employer.

Requirements

3–5+ years of experience in project management, operations, or a related field
Strong organizational and multitasking skills with excellent attention to detail
Strong communication skills, both written and spoken; Fluency in English required
Experience managing multiple stakeholders and contractors simultaneously
Proficiency in creating professional presentations, reports, and written communications
Familiarity with and enthusiasm for applying generative AI and other forms of AI, process automation and digital innovation to a variety of contexts
Familiarity with vendor management, procurement processes, and contract coordination
Comfortable working in a fast-paced, evolving environment with ambiguous timelines
Strong written and verbal communication skills
Fluency in English required
Experience with project management tools (e.g., Asana, Monday.com, Notion, or similar)

Nice To Haves

Fluency in additional languages beyond English (Spanish, French, Italian, Portuguese, Cantonese, Hindi, Tamil or Thai preferred)
Experience managing projects using the Agile methodology/continuous delivery approach
Experience working in remote environments across multiple time zones

Responsibilities

Lead project management across multiple concurrent initiatives with numerous moving parts, stakeholders, and contractors.
Translate leadership's vision and priorities into clear action steps, timelines, and workplans.
Monitor project progress and flag risks, blockers, or delays proactively.
Support monitoring and evaluation efforts, tracking key milestones and outcomes.
Facilitate ideation sessions and contribute solutions related to project and operational challenges.
Create communications assets to share updates and progress with internal and external audiences.
Develop polished decks, reports, and briefing materials for funders and stakeholders.
Draft and maintain project documentation, including process guides, SOPs, and workflow summaries.
Work closely with the Team Coordinator to manage vendor relationships, including contracts, procurement memos, and timesheet tracking.
Coordinate schedules and meetings with team members, contractors, and external partners.
Document processes being defined through ongoing projects and translate them into accessible, actionable steps for team members.
Provide general operational support to reduce workload on leadership and the broader team.