Project Analyst

Grand Canyon University•Phoenix, AZ

8d•Onsite

About The Position

The Project Analyst role involves eliciting requirements from stakeholders, critically evaluating information, and collaborating to establish technical visions. The analyst will facilitate meetings, prepare business and functional requirement documents, and ensure projects are on schedule and meet expectations. This role utilizes standard project management techniques to develop project plans and manage the project lifecycle.

Requirements

Ability to listen and document client requirements to be able to share with project team.
Ability to ask succinct, clarifying questions to demonstrate solid understanding of clients’ needs and requirements.
Solid communication and relationship building skills for interacting with a diverse group of stakeholders.
Solid planning and organization skills.
Proficient with the Microsoft Office suite including Word, Excel, Visio, OneNote, and Outlook
Ability to document requirements using tools such as flow charts or graphic models.
Ability to work on simultaneous projects and manage timelines.
Ability to work alone and as a team member.
Ability to brainstorm, identify issues, and formulate cogent recommendations to clients.
Bachelor’s degree in business, computer science, systems design or any other related information technology field. An equivalent combination of relevant work experience and education may be substituted upon approval.
Minimum of one year professional experience defining business requirements for media applications and/or one year web design or development experience.

Nice To Haves

Level I: Participate in client information gathering sessions and document requirements for project team.
Level I: Lead client meetings during the project life cycle that provide information about the project timeline and stages.
Level I: Demonstrate ability to communicate to stakeholders about technical requirements in an understandable manner.
Level I: Demonstrate solid understanding of product life cycle.
Level I: Ability to communicate with a variety of people holding different organizational roles to identify operational and application requirements.
Level II: Ability to facilitate all client meetings.
Level II: Handles escalated client issues about project.
Level II: Selects project lead and team.
Level II: Ability to manage the entire project life cycle through all stages.
Level II: Possess business and technical knowledge to review workflow, documentation and user information/surveys, and analyze data to identify a solution to a business issue.
Level II: Thorough knowledge of multimedia applications
Level II: Technical writing skills including requirements, design, use cases and test script creation
Level II: Strong understanding of the development process including specification, documentation, quality assurance and production support
Level III: Manage highly complex customer project plans.
Level III: Works with minimal supervision.
Level III: Manages cross departmental meetings.
Level III: Manage all soft and hard costs of project for reporting to senior management.
Level IV: Serve as mentor and coach to junior project team members.
Level IV: May coach and observe other members in client meetings and provide feedback.
Level IV: Present final client delivered solution to department heads/senior level managers.
Level IV: Establishes project roadmaps and schedules with input from business groups, business analysts and the development team; creates models, specifications, diagrams and charts to provide direction to development teams.

Responsibilities

Elicit requirements from stakeholders to determine desired business process impact through interviews, data collection, questionnaires, and other project management tools to ensure that a technology application is the solution.
Critically evaluate information gathered from multiple sources, identify system constraints and other issues which do not meet desired application needs. Prioritize and distinguish user requests from underlying needs.
Collaborate with stakeholders, subject matter experts, and managers to establish the technical vision.
Facilitate an evaluation and brainstorming meeting to effectively analyze tradeoffs between usability and performance with appropriate systems and developers/engineers to ensure technology application can meet the stakeholder’s needs.
Prepare and deliver business requirements documents and functional requirement documents for stakeholder approval and may be involved in documenting use cases and test scripts.
Schedule and participate in stakeholder decision meetings to determine if project is approved.
Facilitate team-working sessions to elicit accurate information, capture requirements, and document project accomplishments.
Ensure team projects are on schedule, meet departmental standards, and requestor’s expectations.
Develop project plan utilizing standard/best in class project management techniques, e.g., change control process.

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