Project Advisor

Infinity Home Services•Wilmington, NC

About The Position

The Project Advisor meets homeowners at company-provided appointments, inspects roofing systems, identifies customer needs, and recommends roofing solutions focused on quality, value, and customer experience. The advisor guides customers through product options, applicable insurance processes, estimates, financing or payment solutions, and the sales decision through closing. As part of the Sales team, the Project Advisor completes accurate project documentation and supplies inspection information to help Production plan successful installations. The role also requires clear communication with customers and internal teams throughout the job lifecycle. The position is part of a collaborative, agile team working to protect communities from unscrupulous contractors in an open and transparent work environment.

Requirements

  • Proven sales experience in the construction or home improvement industry.
  • Strong negotiation and closing skills.
  • Excellent communication and presentation abilities.
  • Ability to build and maintain strong client relationships.
  • Good understanding of project estimation and specification processes.
  • Demonstrated history of personal and professional integrity.

Responsibilities

  • Run pre-set customer appointments provided by the company.
  • Perform thorough rooftop inspections when safe access is possible and attic inspections when feasible to assess ventilation and potential damage.
  • Educate homeowners on roofing solutions, applicable insurance processes, and available product options.
  • Present detailed estimates and financing or payment plans, negotiate solutions, and close sales.
  • Complete all required paperwork and documentation after a job is sold.
  • Mark up inspection photos to provide the Production team with information needed for effective job planning.
  • Maintain consistent communication with customers and internal teams throughout the job lifecycle.

Benefits

  • Fully commission-based compensation tied to individual sales performance, with training pay.
  • Unlimited performance-driven earning potential.
  • Opportunities for professional growth and development tied to personal interests.
  • A transparent, supportive, and collaborative work environment.
  • The chance to make a positive impact on communities and the environment.
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