Project Administrator-Special Dept (45341)

City Electric Supply•Apex, NC

44d

About The Position

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities. About City Electric Supply CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches worldwide, of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values. Summary We are seeking a highly organized and proactive Project Administrator to manage and coordinate all aspects of project documentation, client communication, and logistical support. This role plays a critical part in ensuring seamless project execution from initial quotation through to final delivery and warranty support.

Requirements

1-year customer service experience
Associate s’ Degree required

Nice To Haves

Bachelors’ Degree preferred

Responsibilities

Administers all project management documentation internally and externally.
Take-offs and product training to acquire industry knowledge
Provides clientele support, including but not limited to construction & project schedules, inventory management, and communication internally and externally.
Facilitates client orders
Monitors project execution from shipment to warranties; facilitates resolution of all damages, missing products, and delivery service failures.
Partners with shipping companies, manufactures, and jobsites for freight issues & special delivery requirements
Liaison between manufacturer and clientele with warranty support claims
Produces and distributes weekly expediting reports.
Manages any additional materials needed
Provides O&M manual for all projects, listing warranties for all products provided
Prepares and provides quotations for inside sales and new business development
Summaries & Consolidates billing for projects, based on customers’ requirements
Team leader on small projects.
Travel to client’s offices, jobsites, manufacturer factory tours, trade shows and other affiliated locations that are specific to clientele expectations and improvements to processes.
Collaborates with Project Manager from other accounts, departments, and groups to identify and improve processes
Ability to develop and maintain positive relations with customers, coworkers, and supervisors.
Ability to multi-task and to work effectively in a fast-paced environment.
Ability to work flexible business hours

Benefits

Medical, Dental, Vision Insurance.
401(k) company match program.
Telehealth.
Short-term and Long-term disability insurance.
Basic and AD&D Life Insurance paid for by the company.
Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
Employee Assistance Program.
Mental, physical, financial wellness.
Auto and Home Insurance discounts.
Paid Time Off and 7 paid Holidays.
Paid Pregnancy, Parental, and Adoption Leave programs.
Employee Discount Program.
Training Programs.
Internal growth opportunities in a fast-growing company.