Project Coordinator-Special Dept (48114)

City Electric Supply•Glen Allen, VA

19h•Onsite

About The Position

City Electric Supply (CES) is a family-owned electrical wholesaler with a global service network and a commitment to personal, neighborhood-level service. For over 65 years, CES has prioritized customer service, allowing for continuous growth while empowering local decision-making. With over 7,400 employees and more than 1,000 branches worldwide (over 500 in North America), CES aims to expand by 30-35 branches annually while upholding its core values. This role is crucial for managing inventory flow, coordinating with vendors and contractors, and scheduling to ensure project deadlines are met. The ideal candidate will be highly organized, motivated, thrive in a fast-paced environment, and possess strong communication and problem-solving skills.

Requirements

1-year customer service experience.
Associate’s degree required
Strong organizational and time management skills with attention to detail.
Excellent verbal and written communication skills for internal and external stakeholders.
Ability to manage multiple projects simultaneously and prioritize effectively.
Proactive problem-solving and critical thinking abilities.
Customer-focused mindset with the ability to build and maintain positive relationships.
Proficiency in project management tools and Microsoft Office Suite.
Collaborative team player who can work cross-functionally with multiple departments.
Adaptability and flexibility in a fast-paced, evolving work environment.
Knowledge of project documentation, scheduling, and inventory management processes.

Nice To Haves

Bachelors’ Degree preferred

Responsibilities

Coordinates, participates, and manages all project management documentation internally and externally.
Take-offs and product training to acquire industry knowledge.
Assists lead project manager with clientele support, including but not limited to construction & project schedules, inventory management, and communication internally & externally.
Process, expedites & follow through with orders for clients.
Monitors project execution from shipment to warranties, coordinates issues with damage, missing products & delivery service failures.
Processes RGA/RMA, Credit Memos, Freight Claims, Pick-Up, Storage and any other affiliated tasks associated with post shipment.
Works with shipping companies, manufacturers and jobsites for freight issues & special delivery requirements.
Warranty support between manufacturer and clientele.
Prepares and distributes weekly expediting reports.
Coordinates any additional materials needed.
Provides O&M manual for all projects, listing warranties for all products provided.
Assist with quotations, inside sales and new business development.
Summary & Consolidating billing for projects, based on customers’ requirements.
Acts as team lead on small projects.
Ability to develop and maintain positive relations with customers, coworkers, and supervisors.
Demonstrates critical thinking and problem-solving skills.

Benefits

Medical, Dental, Vision Insurance.
401(k) company match program.
Telehealth.
Short-term and Long-term disability insurance.
Basic and AD&D Life Insurance paid for by the company.
Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
Employee Assistance Program.
Mental, physical, financial wellness.
Auto and Home Insurance discount.
Paid Time Off and 7 paid Holidays.
Paid Pregnancy, Parental, and Adoption Leave programs.
Employee Discount Program.
Training Programs.
Internal growth opportunities in a fast-growing company.