6587 - Project Administration Engineer

Verista • Indianapolis, IN

2d • Onsite

About The Position

Verista is seeking a Project Administration Engineer to support product complaint investigations and project management activities in the life sciences industry. The role supports timely, compliant handling of customer complaints, including assessing complaints, determining appropriate next steps and return-sample analysis, performing visual or functional analysis, and verifying and closing complaints. It also supports complaint-sample inventory management, quality assurance documentation and complaint-process metrics, including second-person verification of complaint data. The position conducts project management activities and requires understanding lifecycle management for quality applications. The role is based onsite in Indianapolis, Indiana.

Requirements

• Associate's degree in Engineering, Life Sciences, or a related field.
• Strong computer literacy in all Microsoft Office applications.
• Strong attention to detail.
• High degree of self-management and problem-solving ability.
• Ability to work under tight deadlines.
• Strong interpersonal skills and resourcefulness.
• Willingness to work onsite in Indianapolis, Indiana.

Nice To Haves

• Knowledge of regulatory requirements such as cGMP, 21 CFR 820, ISO 13485, or Canadian MDR.
• Knowledge of complaint handling and quality systems.
• Device or combination-product complaint experience preferred.
• Veeva QualityDocs experience.

Responsibilities

• Support handling customer complaints and timely completion of product complaint investigations in compliance with global and local procedures.
• Assess incoming complaints and determine the next steps needed to address issues in a timely manner.
• Determine the appropriate level of return-sample analysis.
• Perform visual and/or functional analysis as needed.
• Verify and close relevant complaints with minimal supervision.
• Support inventory management of complaint samples.
• Support QA personnel in writing GMP documents and completing complaint-process metrics, including second-person verification (SPV) of complaint data.
• Conduct project management activities in the life sciences industry to meet client demands.
• Understand lifecycle management for quality applications.

Benefits

• Competitive pay plus performance-based incentive programs.
• Company-paid life, short-term disability, and long-term disability insurance.
• Medical, dental, and vision insurance.
• FSA, DCARE, and commuter benefits.
• Supplemental life, hospital, critical illness, and legal insurance.
• Health Savings Account.
• 401(k) retirement plan with employer matching.
• Paid time off with rollover option and holidays.
• As-needed sick time.
• Tuition reimbursement.
• Team social activities.
• Employee recognition.
• Employee referral program.
• Paid parental leave and bereavement.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree