Progress Billing/Collections AR Specialist

Barry-Wehmiller•Clayton, MO

About The Position

About Us: Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world. Job Description: Collects on progress billing/milestone invoicing and related project invoices for new equipment (machinery) sales. Supports progress billing, customer portal and cash application specialists in addition to division & corporate finance, project managers, sales and professional service organizations.

Requirements

Experience and knowledge of the full order-to-cash lifecycle.
1-5 years’ experience with progressive payment contractual agreements (progress billing).
Proficient in Microsoft Office Suite.
Strong Excel skills are required.
Performs well in an individual and team environment.
Effective communication skills (verbal and written).
Strong organization and time management skills.
Detail oriented and analytical.
Professional and courteous.
Comfortable working in a fast-paced environment.
Ability to summarize and concisely report the status of work and known issues.
Ability to work effectively in multiple systems simultaneously

Nice To Haves

Microsoft D365 experience is a plus

Responsibilities

Collect on and monitor progress billing invoices for customer engagements within the scope of new machinery sales including professional service, freight and upgrades.
Participate in weekly customer project status meetings and maintain ongoing communication with internal project teams to stay apprised of milestone status or achievement and payments.
Maintain collection records within an ERP system including up to date comments and collection status codes; proactively communicate with customer and company project contacts and maintain records for all customer communications- emails, phone calls and meetings.
Collect on non-project invoices as assigned
Support billing invoice requests for project life cycles, ensuring invoices are created timely and accurately in alignment with project status and in accordance with project timelines, change orders and ship dates.
Provide feedback and support to AR leadership in reporting for slippage, week-over-week adjustments, and high-volume fluctuation.
Facilitate communications necessary for resolution on failed/rejected invoices and guide the credit and rebill process to final resolution.
Field customer inquiries and provide customers with requested documentation when requested and deemed appropriate.
Meet or exceed metrics set forth by the Billing Supervisor.
Identify areas for process improvement and offer solutions.
Work with the billing team in transitioning to a new ERP system.
Support our internal and divisional partners in a professional manner.
Ability to work across multiple divisions with a variety of billing/invoicing tasks.