Programs Support Assistant

Association For Mental Health And Wellness • Riverhead, NY

12h • Onsite

About The Position

The Association for Mental Health and Wellness is seeking a highly organized, professional, and personable individual to serve as the first point of contact for our Riverhead location. This role is essential in creating a welcoming, supportive, and recovery-focused environment for members, visitors, and staff, while ensuring smooth and efficient front desk and administrative operations. The Programs Support Assistant supports daily program operations by managing reception responsibilities, assisting with transportation logistics, and providing administrative support to the team. The ideal candidate demonstrates strong organizational skills, professionalism, and the ability to multitask in a fast-paced behavioral health setting. This position is based onsite and involves frequent interaction with members, staff, and visitors throughout the day.

Requirements

• High school diploma or equivalent required
• Prior experience in a receptionist, administrative, or customer service role preferred
• Strong organizational and time-management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and general office systems
• Ability to handle confidential information with professionalism and discretion

Nice To Haves

• Associate degree preferred
• Experience in behavioral health or human services a plus

Responsibilities

• Greet members and visitors in a courteous, respectful, and professional manner
• Oversee front desk and reception area protocols, including member and visitor sign-in procedures
• Maintain organized and efficient front desk operations
• Manage incoming/outgoing mail and deliveries; notify staff upon receipt of packages
• Maintain and coordinate schedules for conference room and training rooms
• Manage transportation scheduling and maintain accurate documentation for members
• Provide administrative and clerical support
• Ensure confidentiality and compliance with agency policies and procedures
• Assist as needed with tasks for our Food Pantry including bagging food, distributing emergency food bags, etc.

Benefits

• Medical, dental, and vision coverage
• Paid time off for holidays, vacation, sick time, personal days and floating holidays
• 403b Retirement Plan
• Mileage Reimbursement
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED