Programs Associate Account Coordinator

Brown & Brown Insurance•Phoenix, AZ

6d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Programs Associate Account Coordinator to join our Commercial Lines team in Phoenix, AZ! The Programs Associate Account Coordinator supports the service and management of customer accounts by assisting with certificates of insurance, ID cards, and evidence of property insurance. This role also processes change requests, endorsements, audits, and claims, while maintaining accurate documentation, updating spreadsheets, and ensuring timely follow-up to support business production and retention.

Requirements

High school diploma or equivalent
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
P&C Licensed (or obtain within 6 months of hire)

Nice To Haves

Professional office environment experience

Responsibilities

Issue certificates of insurance and evidences of property insurance.
Issue ID cards.
Order loss runs and experience mods from current carriers.
Order MVRs when required for wholesalers.
Process change requests, endorsements, and invoice agency bill items.
Process policies, complete checklists, and communicate discrepancies with the Account Executive (AE).
Process audits and invoice agency bill items.
Report claims as needed.
Pull and attach online documents.
Maintain and update spreadsheets.