Programming Services Officer
About The Position
The Programming Services Officer assists the head of a department, agency, or division with complex duties involved in developing, managing, reorganizing, and operating programs that provide services to employees or the public. The position acts as a program supervisor, managing program services and monitoring their effectiveness and efficiency. Work is performed under general supervision, with considerable latitude for initiative and independent judgment, and is reviewed for results and compliance with established policies, rules, regulations, and laws. The role plans, directs, coordinates, supervises, and reviews the work of assigned professional, technical, and clerical staff. The position studies operational procedures and prepares detailed reports with findings and recommendations; defines proposed program scope and operational details; documents program needs and their relative importance; coordinates work among programs and reallocates resources as needed; reviews state and federal laws and regulations for compliance; evaluates policies and procedures and initiates changes; performs public relations work; and assists with administrative tasks and research for the agency’s annual budget.
Requirements
- Thorough knowledge of program management principles, practices, and techniques relevant to developing departmental or divisional programs and services.
- Working knowledge of research principles, practices, and techniques used to evaluate program planning and programming services.
- Ability to analyze data, draw conclusions, and develop programs based on the data.
- Ability to forecast program needs and requirements for personnel, equipment, and space.
- Graduation from a recognized college with a specialization in business management, social sciences, or a related field, or substantially equivalent education and experience.
- Experience in a supervisory position in a private or public agency involved in developing, managing, reorganizing, or operating a service program, or substantially equivalent education and experience.
Responsibilities
- Assist department, agency, or division leadership with developing, managing, reorganizing, and operating service programs.
- Manage program services and monitor their effectiveness and efficiency.
- Study and analyze operational procedures and prepare detailed reports of findings and recommendations.
- Define proposed program scope and operational detail, document program needs, and assess their importance relative to existing or proposed programs.
- Coordinate work among programs and reassign space, equipment, supplies, and personnel as necessary.
- Review state and federal laws, rules, and regulations to ensure plans and proposals comply.
- Evaluate the effectiveness of policies, procedures, and methods, and initiate changes based on professional review.
- Perform public relations duties, including preparing news releases, writing and delivering speeches, and meeting with community groups to explain program goals and services.
- Assist a superior with administrative tasks and research for the agency’s annual budget.
- Plan, direct, coordinate, supervise, and review the work of assigned professional, technical, and clerical staff.
- Perform related work as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
