Programming Manager

University of the Pacific • Stockton, CA

1d • Onsite

About The Position

The University of the Pacific is seeking a Programming Manager to report to the Director for Continuing Dental Education. This role is responsible for the development of new Continuing Dental Education (CDE) programs, updating current program offerings, program outreach and oversight, and managing and scheduling the division’s programs. The university values diversity, equity, and inclusion, recognizing their importance for students and employees. The Programming Manager will play a key role in ensuring that policies and decisions reflect an awareness of and responsiveness to factors that can impede or advance students, faculty, and staff.

Requirements

• Knowledge of educational technology platforms (e.g. Canvas, SoftChalk, Nearpod) with ability to effectively integrate these tools into course planning and delivery.
• Strong working knowledge of registration and customer management systems.
• Microsoft Word, Excel and Outlook.
• Principles of program and curriculum development and management.
• Data analysis and performance monitoring.
• Ability to analyze and develop life-long learning programs.
• Ability to communicate effectively and professionally (written and oral communications).
• Ability to work independently, demonstrate sound judgment and attention to detail and work under tight deadlines.
• Ability to handle multiple projects; organize and prioritize assignments in order to meet deadlines.
• Ability to work effectively as part of a cross functional team.
• Minimum of five years experience in program development and management with emphasis in cultivating and developing successful business relationships.
• Experience developing programs for adult learners.
• Experience working closely with health professionals, business leaders, faculty, and adult learners.
• Bachelor’s degree in education or related field.

Nice To Haves

• Experience working in a university or health-related institution desirable.
• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

Responsibilities

• Research and recruit guest speakers and program instructors, scouting speakers at various national and regional dental conferences.
• Manage faculty and guest speakers and assist in the development of course objectives, curriculum, and instructional delivery.
• Design, plan, implement, and execute continuing education courses, certificate programs and workshops that align with institutional priorities and market demand.
• Integrate and leverage educational technology tools to innovate and update course design, support program planning and improve the delivery and learner experience of the Continuing Education Program.
• Represent and promote CDE programs at national and regional dental conferences and professional meetings, including CDA, Hinman, Chicago Mid-Winter and similar events to increase program visibility and engagement.
• Analyze and assess the educational needs of target audiences by reviewing industry trends, participant feedback and emerging professional requirements; make strategic recommendations for new or revised CDE programs that align with audience needs and institutional goals.
• Monitor and evaluate instructors’ presentations, collect and analyze participant feedback and enrollment data to evaluate program effectiveness and make recommendations for improvements if needed.
• Assist CDE Director with the development, implementation, execution and assessment of CDE Program.
• Assist with approving and monitoring course preparations and logistics before, during, and after assigned CDE programs.
• Identify, manage, delegate and communicate program logistics such as scheduling, classroom/facility use, technology support and course materials to CDE’s Program Coordinator.
• Build and maintain organizational relationships with internal stakeholders, professional associations, sponsors and external partners to support program goals.
• Ensure programs comply with institutional policies, professional licensing requirements and accreditation standards.
• Monitor program budget expenses and revenue for assigned CDE programs and ensure programs meet financial targets.
• Perform other duties as assigned by the Director of Continuing Dental Education.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager