Programme Manager

TTP • Philadelphia, PA

5d • Onsite

About The Position

This Programme Manager role is based on the customer project site in Philadelphia, USA. It’s all about delivery on the ground, supporting the installation of a major capital system and keeping day-to-day operations moving. It’s less about writing project briefs and requirements, more about making sure the plan is delivered, the site is ready, and the install, commissioning, and handover happen smoothly.
You’ll join our customer delivery work at a practical moment, supporting a single, high-impact deployment and growing into being the primary point of contact as the project commences. You’ll be the person who brings clarity when there are lots of moving parts and keeps actions unblocked. From the outset, you’ll be tasked with securing the confidence of the customer and our internal teams.

Requirements

• Educated to degree level (or equivalent), ideally in a STEM subject
• Proven experience on delivery and installation of large capital programmes in life sciences
• Experience delivering into large organisations, and navigating the complexity that comes with them
• A demonstrable track record of delivering complex automation programmes on accelerated timescales
• Strong stakeholder skills, especially in customer organisations, with a natural ability to build trust
• Comfortable assimilating complex information and helping teams make clear decisions
• Confident using tools like MS Office and Project, Atlassian JIRA and Confluence
• Experience working within an ISO 9001 Quality Management System, or similar

Nice To Haves

• PRINCE2, PMP, or equivalent project or programme management qualification (preferred)

Responsibilities

• Own and run the delivery plan for an active customer installation, keeping it current, useful, and trusted
• Work closely with the Operations Lead to keep install activity aligned day to day, bringing in the right experts at the right moments
• Execution & Monitoring: Act as the trusted partner to our customers, ensuring their priorities are understood, communicated, and relentlessly delivered
• Completion & Handover: Oversee documentation, validation, and commissioning to ensure every programme ends with complete customer satisfaction
• Maintain and evolve programme schedules, budgets, and forecasts across internal and customer teams

Benefits

• We’ll provide a competitive benefits package including a 401k pension plan. Further details will be shared in the early stages of the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level