Programmatic Account Manager

NBCUniversal•Universal City, CA

10h•$85,000 - $115,000•Hybrid

About The Position

Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal, one of the world’s leading media and entertainment companies. The Programmatic Account Manager role is a strategic partner to Clients & Sales Account Executives. You will be responsible for managing and growing NBCU’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. This role plays a key part in ensuring campaign success & communicating key campaign learnings to better support our clients.

Requirements

3+ years of programmatic experience at a media company or agency
Experience contributing to revenue, advertiser education, & advertiser satisfaction
Hands on keys experience in SSPs and/or DSPs
Passion for data, process, customer success and working cross-functionally with stakeholders
Ability to foster strong internal and external relationships
Excellent interpersonal and client communication skills; experienced presenter and negotiator
Self-starter; ability to work very independently as well as collaboratively
Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business
Strong analytical reasoning and problem solving skills

Responsibilities

Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution for programmatic campaigns
Be responsible for managing & developing client relationships
Proactively identify strategic approaches for new or incremental opportunities as well as upselling products and services
Contribute to revenue, advertiser education, & advertiser satisfaction through establishing and building trusted client relationships
Deliver best-in-class partnership experience for NBCU advertising clients and their campaigns.
Maintain a high standard of operational excellence while executing effective, performance-driven campaigns
Closely align with other client services team members and cross-functional groups
Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
Synergistically work alongside all internal teams (Sales, Client Teams, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Ops, etc.)
Support day-to-day client deliverables across the pre-sale and post-sale lifespan of PG and PMP campaigns. Lead communication for all internal deliverables related to client and sales support
Troubleshoot and support any technical or creative issues that arise related to bid requests, win rates, optimization levers, audience targeting, pricing, fees, and more, ultimately ensuring the smooth execution of client campaigns
Work collaboratively and effectively with internal cross-functional teams and DSP and SSP partners directly
Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
Analyze data to understand trends, clearly communicate the “why” behind results and deliver actionable insights & recommendations to both internal and external partners.
Develop campaign strategies and audience targeting recommendations that speak directly to client and campaign KPIs
Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPI