Programmatic Account Manager

The Trade Desk • Toronto, ON

10h • CA$58,224 - CA$106,744 • Hybrid

About The Position

The Trade Desk is seeking a talented and driven Account Manager to join their Client Services team. This role involves managing and growing key accounts, collaborating with internal teams to provide strategic recommendations, data-driven insights, and exceptional client service. The Account Manager will act as an expert on The Trade Desk platform, offering guidance to clients, providing training on new features, and contributing to platform enhancements. This is an opportunity for a proactive, analytical, and client-focused professional with a passion for online advertising to make an impact and grow within a dynamic organization.

Requirements

• 2 + years of consultative, client-facing work with online advertising experience preferred
• 1+ years of experience working within a DSP (TTD platform experience strongly preferred).
• Outstanding troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.
• Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies.
• Effective time management skills – ability to prioritize and meet deadlines.
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups.
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations.
• Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks.

Nice To Haves

• Willingness to travel alongside a team 1-2 times a quarter

Responsibilities

• Manage and grow a roster of key Agency Accounts by building strong client relationships, providing strategic recommendations and exceptional client service.
• Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients.
• Collaborate with the Business Development team to identify ways to grow current accounts.
• Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs.
• Provide continual training to clients as new features are added to The Trade Desk.
• Work with Product Management to help define features and drive enhancements to The Trade Desk platform.
• Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides.

Benefits

• Base Salary is one part of our competitive total compensation and benefits package
• Competitive total compensation and benefits package
• Eligibility for stock-based compensation grants
• Other compensation depending on the role such as variable compensation-based incentives and commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed