The Program Training Specialist provides direct, consistent, hands-on training, including but not limited to case planning, assessments, working with children/youth and families, court preparation, completion of forms, and documentation for all new Case Managers. This role involves creating learning environments in partnership with supervisors, conducting regular meetings with new hires, developing program-wide trainings, and providing feedback on documentation and performance. The specialist also serves as a relief Case Manager when needed and may be part of an on-call rotation requiring availability, rapid response, problem resolution, and travel. Additionally, the role involves implementing organizational policies, adhering to procedures, reporting critical incidents, and ensuring client rights are protected.
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Job Type
Full-time
Career Level
Mid Level