Program Technician - Distributed Energy Resources (DER) - OH
About The Position
This Distribution Technician position with FirstEnergy Service Company is responsible for work associated with Distributed Energy Resources (DER) interconnection processes for the Distribution function. The role reports onsite and may be based at any FirstEnergy Ohio service center, subject to space availability. The technician manages interconnection applications and related communications, reviews and processes retail net-metering applications, and coordinates with design teams, project managers, and planning engineers on technical reviews and required work. The role also supports wholesale interconnection projects, regulatory reporting, and emergency or storm-related activities. Travel to off-site locations, FirstEnergy offices, training facilities, and customer sites may be requested.
Requirements
- Bachelor’s degree in Engineering Technology or a related discipline and 1 to 2 years of related work experience, or at least 3 years of related work experience in lieu of a bachelor’s degree.
- Related experience includes knowledge of the DER process; work planning and scheduling; construction and maintenance practices, procedures, work methods, materials, equipment, and tools used to determine resources for construction and maintenance activities.
- Ability to understand and apply the National Electric Safety Code (NESC), National Electric Code (NEC), the Company’s Accident Prevention Handbook and Manual of Operations, and applicable legal and regulatory requirements.
- Knowledge of equipment functions and operating characteristics; residential, commercial, and utility electrical systems; distribution design; construction and maintenance methods; service practices; and applicable standards and procedures.
- Ability to understand processes for acquiring materials, equipment, and tools.
- Self-motivated and able to balance competing priorities.
- Strong verbal and written communication skills.
- Experience with PC software, including Microsoft Office applications, Outlook, SAP, ESRI geographic information systems, CREWS, OMA/FLEX, and CAD/AutoCAD.
- Professionalism and ability to work with engineering and management personnel and cooperate courteously with customers, contractors, and the general public.
- Access to a personal vehicle for commuting to various facilities and locations as required, and a valid driver’s license.
Responsibilities
- Demonstrate and direct a strong commitment to all aspects of safety.
- Manage interconnection mailboxes, generate FirstEnergy queue numbers for retail net-metering applications, analyze and respond to customer inquiries, process application checks, and file and log information.
- Assess and process Level 1 and 2 retail net-metering interconnection applications, including identifying inadequate information, technically reviewing customer generators for compliance with FirstEnergy requirements, creating work requests, coordinating with the design team on upgrades, and filing application documents and correspondence.
- Provide timely responses to customer questions.
- Assist Project Managers and Planning Engineers with Level 2, 3, and 4 retail interconnection applications, including application reviews and technical reviews of customer generators when needed.
- Provide support and attend PJM kickoff calls for wholesale interconnection projects connecting to the distribution system.
- Compile interconnection database data to support Department of Energy and Pennsylvania Public Utility Commission regulatory submissions.
- Assist during emergencies and storm-related activities and travel to off-site locations, FirstEnergy offices, training facilities, and customer sites when requested.
Benefits
- Competitive pay plus incentive compensation
- Company-sponsored pension plan
- 401(k) savings plan with matching employer contribution
- Choice of medical, prescription drug, dental, vision, and life insurance programs
- Skills development training with tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
