Program Support Technician

Virginia Information Technologies Agency • Suffolk, VA

1d • Onsite

About The Position

The Virginia State Police (VSP) is seeking to hire a Program Support Technician in our Criminal Justice Information Services (CJIS) Division at State Police Headquarters in North Chesterfield, Virginia. The job duties for this position include but are not limited to: Processing Virginia and/or Federal Bureau of Investigation (FBI) responses received electronically through the Consolidated Applicant Tracking System (CATS). Conducting inquiries on names and other descriptive data, using the Criminal History Background Request forms. Opening/reviewing incoming mail for completeness, and accuracy pursuant to established procedures.

Requirements

• Knowledge of general office practices and procedures.
• Skills in using a personal computer and Microsoft Office applications.
• Skills in keyboarding.
• Ability to exercise independent judgement and apply prescribed policies and procedures.
• Ability to follow written and verbal instructions.
• Ability to pay close attention to details.
• Ability to research and analyze information and make logical decisions based on policies, procedures, and laws associated with criminal history checks.
• Ability to work independently and as part of a team.
• Ability to communicate effectively orally and in writing in English.
• Must be eligible to become Virginia Criminal Information Network (VCIN) certified which requires either United States citizenship or lawful permanent resident of the United States and eligible for naturalization.
• Graduation from high school or equivalent.

Nice To Haves

• Some experience working in a criminal justice environment dealing with confidential information preferred.

Responsibilities

• Processing Virginia and/or Federal Bureau of Investigation (FBI) responses received electronically through the Consolidated Applicant Tracking System (CATS).
• Conducting inquiries on names and other descriptive data, using the Criminal History Background Request forms.
• Opening/reviewing incoming mail for completeness, and accuracy pursuant to established procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED