Overnight Program Support Supervisor
About The Position
Program Support Supervisor Lead with Purpose — and Make Every Home a Place of Growth and Care At Grafton Integrated Health Network, we’re guided by a shared purpose : helping individuals with complex needs live meaningful, fulfilling lives. As a Program Operations Manager, your meaningful impact comes through leading and supporting a team of Direct Support Professionals who provide compassionate, person-centered care in our adult group homes. You’ll foster a culture of teamwork and collaboration , ensuring that staff have the guidance, training, and encouragement they need to help residents achieve greater independence and well-being. And because we care for you so you can care for others , we provide the tools, resources, and professional development opportunities that empower you to grow as a leader while making a lasting difference. Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way—where compassion and clinical excellence come together to change lives. Under general supervision , provides on duty functions on a regional basis for an assigned shift. On duty functions involve ensuring adequate staffing levels and coverage for programs on a regional basis ; assigning substitutes and program personnel to accommodate staffing shortages; and coordinating emergency and crisis intervention responses to ensure adequate coverage and incident management . Ensures proper documentation of all shift activities, to include allegations of client abuse, suicide attem pts, and emergency responses . Reports to a m anager or administrator .
Requirements
- A Bachelor’s degree in human services and 1 year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or Be a high school graduate or have a G.E.D. and 2 years of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions.
- Requires a valid driver’s license.
Responsibilities
- Provides on-duty coordination activities which include monitoring staff departures off campus; providing staff with access to restricted areas; directing staff during emergencies; providing consultation or assistance with crisis interventions as needed; monitoring campus activities, events, and locations of student and staffing groups; and ensures adequate responses to emergencies .
- Provides written documentation for all significant events and incidents .
- Approves and monitors emergency control procedures .
- Conducts fire drills, and screens external visitors.
- Ensures adequate staffing coverage by assigning substitutes to programs and work sites as needed.
- Provides first aide to injured staff and consumers.
- Oversees the disposal of bloodborne pathogens and hazardous materials.
- Channels necessary information with program staff and supervisors.
- Reports and oversees the documentation of allegations of consumer neglect or abuse.
- Reports and oversees the documentation of any consumer suicidal statements, gestures or attempts.
- Oversees and implements crisis intervention strategies as needed.
- Ensures that all incidents are documented and properly reported.
- Coordinates the use of Grafton vehicles.
- Administers medications in the absence of a nurse.
- Prepares varied documentation pertaining to shift activities to include daily communications logs, department payroll, attendance and leave records, etc.
- Oversees the maintenance of OSHA and first aide supplies.
- Ensures policies and procedures are properly implemented for assigned shift.
- Provides administrative support for assigned duties as needed such as filing, copying and mailing.
- Participates in training and weekly staffing meetings.
- Performs other work as assigned.
Benefits
- Medical, dental and vision
- Flexible Spending & Health Savings Accounts
- Generous Paid Time Off plan & attendance incentives
- Employer Paid Life Insurance
- Employee Assistance Program (EAP)
- Short-term disability (STD)
- Long-term disability (LTD)
- Paid Career Development - we pay you while becoming certified in CPR, Ukeru , Mandt and other career training!
- 401(k), including an employer match up to $2,500 annually
- Education Assistance up to $5,250 annually
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
