Overnight Program Support Supervisor

Grafton Integrated Health NetworkRichmond, VA
$21 - $32Onsite

About The Position

At Grafton Integrated Health Network, we’re guided by a shared purpose: helping individuals with complex needs live meaningful, fulfilling lives. As a Program Operations Manager, your meaningful impact comes through leading and supporting a team of Direct Support Professionals who provide compassionate, person-centered care in our adult group homes. You’ll foster a culture of teamwork and collaboration, ensuring that staff have the guidance, training, and encouragement they need to help residents achieve greater independence and well-being. And because we care for you so you can care for others, we provide the tools, resources, and professional development opportunities that empower you to grow as a leader while making a lasting difference. Join us - and experience the deep fulfillment of knowing your work truly makes a difference! Be part of a team that leads with heart and grit, the Grafton way—where compassion and clinical excellence come together to change lives.

Requirements

  • A Bachelor’s degree in human services and 1 year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or
  • Be a high school graduate or have a G.E.D. and 2 years of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions.
  • Requires a valid driver’s license.

Responsibilities

  • Provides on-duty coordination activities which include monitoring staff departures off campus; providing staff with access to restricted areas; directing staff during emergencies; providing consultation or assistance with crisis interventions as needed; monitoring campus activities, events, and locations of student and staffing groups; and ensures adequate responses to emergencies.
  • Provides written documentation for all significant events and incidents.
  • Approves and monitors emergency control procedures.
  • Conducts fire drills, and screens external visitors.
  • Ensures adequate staffing coverage by assigning substitutes to programs and work sites as needed.
  • Provides first aide to injured staff and consumers.
  • Oversees the disposal of bloodborne pathogens and hazardous materials.
  • Channels necessary information with program staff and supervisors.
  • Reports and oversees the documentation of allegations of consumer neglect or abuse.
  • Reports and oversees the documentation of any consumer suicidal statements, gestures or attempts.
  • Oversees and implements crisis intervention strategies as needed.
  • Ensures that all incidents are documented and reported properly.
  • Coordinates the use of Grafton vehicles.
  • Administers medications in the absence of a nurse.
  • Prepares varied documentation pertaining to shift activities to include daily communications logs, department payroll, attendance and leave records, etc.
  • Oversees the maintenance of OSHA and first aide supplies.
  • Ensures policies and procedures are properly implemented for assigned shift.
  • Provides administrative support for assigned duties as needed such as filing, copying and mailing.
  • Participates in training and weekly staffing meetings.
  • Performs other work as assigned.

Benefits

  • Medical, dental and vision
  • Flexible Spending & Health Savings Accounts
  • Generous Paid Time Off plan & attendance incentives
  • Employer Paid Life Insurance
  • Employee Assistance Program (EAP)
  • Short-term disability (STD)
  • Long-term disability (LTD)
  • Paid Career Development - we pay you while becoming certified in CPR, Ukeru, Mandt and other career training!
  • 401(k), including an employer match up to $2,500 annually
  • Education Assistance up to $5,250 annually
  • Federal student loan forgiveness
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