Program Support Specialist - DAY SHIFT

Rock Valley Community Programs, Inc.•Janesville, WI

21h•Onsite

About The Position

Our Program Support Specialists are responsible for maintaining safety, accountability, and order within our Residential Reentry Program (RRP), supporting approximately 125 residents from the Wisconsin Department of Correction, Federal Bureau of Prisons and U.S. Probation. The shift is DAY SHIFT - 7am-7pm rotating schedule. Example: Week 1: 4 days, Week 2: 3 days. Pay starts at $18.50 + $2.00 premium for weekend hours worked.

Requirements

Strong judgment, problem-solving, and communication skills
Ability to remain calm in high-pressure situations
Working knowledge of computers, or willingness to learn
Must be able to sit, stand and walk for extended periods of time
Occasionally lift/move up to 25 pounds.
Valid driver’s license and clean driving record
Must complete TB test, and drug screening (on-site).
Completion of CPR, First Aid, CBRF Fire Safety, and Choking training within 90 days
Employment is contingent upon passing a state and federal background check.

Nice To Haves

Prior experience in corrections, human services, or security is a plus

Responsibilities

Monitor residents through counts, facility walkthroughs and monitoring CCTV and GPS tracking.
Administer urinalysis and breathalyzer (UA/BA) testing
Respond to crises and execute emergency protocols
Dispense and record medications accurately (CBRF Certification)
Maintain recordkeeping (daily logs, check in and checkouts)
Facilitate intake processes and client orientations
Transport residents as needed using agency vehicles