Program Support Specialist

U.S. Courts • San Antonio, TX

11d • Onsite

About The Position

The United States District Court for the Western District of Texas Clerk’s Office is seeking a highly organized and adaptable professional to serve as Program Support Specialist to the Executive Office. The Program Support Specialist provides comprehensive coordination and administrative support for district-wide events, special projects, executive communications, and operational initiatives. This position helps connect Executive Office priorities with day-to-day court operations by coordinating initiatives, improving processes, and providing end-user support and training for local programs and applications.

Requirements

• Strong administrative, organizational, project-coordination, and event-planning skills, with exceptional attention to detail and the ability to manage competing priorities.
• Ability to communicate clearly and professionally in writing and verbally with judges, chambers staff, court employees, judiciary partners, vendors, and other stakeholders.
• Demonstrated ability to build rapport across functional areas and translate executive objectives into practical operational actions.
• Experience developing or delivering training, providing end-user support, and creating clear procedural documentation.
• Ability to analyze workflows, identify areas for efficiency, gather data, and prepare concise reports and recommendations.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or comparable collaboration tools.
• Ability to exercise sound judgment, discretion, tact, professionalism, and confidentiality when handling sensitive information.
• Adaptability and composure in a fast-paced environment with changing priorities and time-sensitive assignments.
• All applicants must be a U.S. citizen or must be a lawful permanent resident (i.e., green card holder) and seeking U.S. citizenship.

Nice To Haves

• Familiarity with web portals, electronic records systems, database reporting, and court or government technology environments is preferred.
• Knowledge of court operations, legal terminology, and the federal judiciary is preferred.

Responsibilities

• Coordinate meetings, conferences, trainings, ceremonies, and other district-wide events; prepare agendas, briefing materials, logistics, minutes, and follow-up action items.
• Support special events such as investitures, portrait ceremonies, judicial dinners, naturalization ceremonies, orientations, tours, mock trials, and other official court functions, including coordination of after-hours operational needs when required.
• Monitor executive assignments, strategic initiatives, and special projects; track deadlines, communicate project status, and elevate outstanding issues to appropriate leadership.
• Serve as a liaison between the executive office, chambers, court managers, and external judiciary partners to ensure executive priorities are understood and operationally feasible.
• Maintain a working knowledge of court operations, business processes, and local procedures; identify workflow inefficiencies and assist with developing practical improvements.
• Gather and analyze information for management studies, operational needs assessments, reports, presentations, charts, and recommendations that support executive decision-making.
• Provide end-user training and individualized assistance on local programs, applications, and related business processes, adapting communication for varying audiences.
• Prepare, edit, proofread, and maintain official correspondence, memoranda, reports, presentations, and executive records.
• Maintain organized electronic records, shared drives, correspondence controls, and reference materials to support accurate retrieval and continuity of operations.
• Assist with updates to internal and external web content and other Executive Office communications.
• Provide backup support in other functional areas and perform other duties as assigned.

Benefits

• The Court is not authorized to reimburse travel expenses for interviews or relocation.
• This position is subject to mandatory electronic direct deposit of salary payments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed