Program Support, Property Services

CMHA Thames Valley Addiction and Mental Health Services•London, ON

7d•CA$25 - CA$33•Onsite

About The Position

Within the context of a recovery-focused environment, this role will support the Property Services team and will be responsible for specific administrative aspects including updating housing candidate wait lists, record keeping, as well as assisting with day-to-day office tasks specific to the Property Services area including rent administration, maintenance coordination, vendor interactions and general administrative tasks.

Requirements

Post-secondary education in office administration or equivalent work experience in property management administration (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
Experience with accounting, property management or property maintenance software (preferably YARDI and/or Halo)
Current, satisfactory Police Vulnerable Sector Check (PVSC)
Demonstrated ability to attend work regularly
Valid driver’s licence and occasional access to a vehicle for personal transportation, with adequate insurance to carry out job duties

Nice To Haves

Experience with Purchase Order, Bidding, and Maintenance Practices
Knowledge and skills related to finance and invoicing
Good working knowledge of latest versions of MS Office products and strong technical skills to work in various software applications
Knowledge of mental illness and co-occurring complex issues
Knowledge of Property Management
Knowledge of the Occupational Health and Safety Act, Ontario
Bilingual in both official languages, preferred

Responsibilities

Update “movement list” through information received from candidates and their supports.
Ensure information within all database programs used by Property Services is consistent and accurate.
Update key system, including physical keys, swipe cards, and key codes within a database.
Keep current database of facilities and office space.
Assist Team in coordinating Help Desk maintenance items.
Provides administrative support and assistance to the Manager Property Services, including assisting with the development and maintenance of departmental correspondence, documentation requirements, procedures, forms, reports, meeting preparations, faxing, scanning, etc.
Supports the recruitment process in the HR database, screening applicants, emailing forms and documents, scheduling interviews, support with interview rubrics, completion of staff transition forms.
Manages communication with community vendors.
Input data and generate reports as requested through Manager Property Services and Director of Corporate Services.
Ensure reports and inspections are completed and filed in a timely manner.
Assist with contact for scheduling Help Desk work, and ensure proper notices are provided to occupants for the purpose of completing Help Desk items.
Assist Property Services staff, when necessary, by liaising with property providers / tenants /supports regarding tenancy concerns and maintenance issues.
Assist Property Services staff, when necessary, by responding to telephone enquiries, email messages.