Program Support Lead

Robbins Children's Programs • Attleboro, MA

1d • $26 - $29 • Onsite

About The Position

The Program Support Lead assists with overseeing the daily operations, staffing, and regulatory compliance of our Preschool and School Age programs. They are expected to embrace the Robbins Children's Programs philosophy and mission. This leadership role helps to manage a team of Educators, offers behavior support, gives guidance on professional and curriculum development, and strictly follows the Massachusetts Department of Early Education and Care (EEC)] licensing standards. The Program Support Lead acts as a vital bridge between administrative oversight, family partnership, and active leadership. This role requires flexibility, excellent organizational skills, and the ability to communicate in a positive manner with colleagues, children, and families.

Requirements

• EEC Director I or Director II preferred/ fully qualified as a School-Age Group Leader
• A minimum of 3 years of supervisory experience in an EEC-licensed childcare environment, managing teams of 5+ preferred.
• Proven ability to manage a schedule that requires a split shift.
• Proven ability to demonstrate flexibility and appropriate responses in rapidly changing situations.
• Demonstrated experience conducting collaborative family/staff meetings, planning events, and establishing strong partnerships with diverse family/staff backgrounds.
• Proven experience developing and integrating engaging school-age STEAM projects.
• Must pass all mandatory Massachusetts background record checks (BRC) and hold or be willing to obtain CPR/First Aid.

Nice To Haves

• managing teams of 5+ preferred

Responsibilities

• Assists in overseeing, scheduling, and mentoring a group of 20+ group of teachers and assistants, modeling adaptive leadership and flexibility in a fast-paced environment.
• Conduct regular, structured classroom observations and annual performance reviews to evaluate Educator effectiveness.
• Maintain compliance with all EEC regulations regarding health, safety, and Educator-to-child ratios.
• Help manage spreadsheets for orders, grant budgets, and other information.
• Coordinate monthly emergency drills.
• Provide immediate, active assistance in classrooms when behavioral challenges arise.
• Think outside the box to establish unique program offerings, enrichment clubs, STEM curriculum, and hands-on activities that keep children excited and engaged.
• Assist in directing the seamless daily operation of both programs.
• Actively promote and implement the core mission of Robbins Children's Programs, fostering a supportive, nurturing, and enriching environment for children, families, and staff.
• Help to execute program-wide family engagement activities, seasonal celebrations, and major events (such as the Annual Holiday Fair) using creative themes to build a strong community network.
• Maintain open, proactive communication regarding program updates and center highlights, building strong collaborative partnerships between the home and the classroom. Participate in meetings when needed.
• Help coordinate community presence and local outreach initiatives, including supporting staff presence at neighborhood markets and events.

Benefits

• 2 weeks vacation
• 20 quarterly sick time
• 2 personal days
• 12 paid holidays recognized annually.
• 5 professional development days plus fully paid training.
• Comprehensive health insurance and dental plans with 50% of premiums paid by the company.
• A 45-minute paid lunch break for shifts over 6 consecutive hours.
• Company-provided allocated funds towards supplemental Optima plans.
• Ample opportunities for internal advancement within an expanding organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed